Aaron Constantino
Scarborough,ON
Summary
Versatile and results-driven professional with a proven track record at TJP Labs, enhancing customer satisfaction and streamlining production processes. Expert in security and superior customer service, adept at incident reporting and fostering safety. Achieved significant improvements in operational efficiency and customer service standards, demonstrating exceptional report writing and interpersonal skills.
Overview
2025
2025
years of professional experience
Work History
Security Officer
MTCC Residential
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Key Holder
Freshly Squeezed Juice Bar
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Increased sales by providing exceptional customer service and product knowledge.
Production Supervisor
TJP Labs
06.2020 - 07.2024
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
- Refined communication strategies to address customer needs.
- Elevated levels of customer satisfaction.
Medical Device Reprocessing Technician
Digestive Health Clinic
06.2019 - 06.2020
- Continually sought opportunities for professional growth by participating in relevant industry conferences, workshops, or courses on medical device reprocessing.
- Contributed to efficient surgical scheduling with accurate inventory management and prompt device availability.
- Promoted a culture of safety within the workplace by actively participating in safety meetings, trainings, and audits related to medical device reprocessing.
- Ensured compliance with regulatory standards through meticulous record-keeping and documentation of reprocessing activities.
- Delivered exceptional customer service when interacting with healthcare professionals, addressing inquiries or concerns promptly, professionally, and courteously.
Auto Glass Technician
Manila Auto Glass
06.2014 - 10.2019
- Provided exceptional customer service.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
- Increased company revenue through successful upselling of additional products and services during customer interactions.
Expeditor
Granite Club
04.2014 - 04.2015
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Enhanced customer satisfaction and experience.
Education
Medical Device Reprocessing -
St. Michael’s College
2018
Blessed Mother Teresa Catholic Secondary School
Scarborough, ON2011
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Production Supervisor
TJP Labs
06.2020 - 07.2024
Medical Device Reprocessing Technician
Digestive Health Clinic
06.2019 - 06.2020
Auto Glass Technician
Manila Auto Glass
06.2014 - 10.2019
Expeditor
Granite Club
04.2014 - 04.2015
Security Officer
MTCC Residential
Key Holder
Freshly Squeezed Juice Bar
Medical Device Reprocessing -
St. Michael’s College
Blessed Mother Teresa Catholic Secondary School
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