Accomplished Rail Transportation Operations Supervisor with a proven track record at Los Angeles Metropolitan Transportation Authority, enhancing team productivity by over 20% through expert operations management and staff supervision. Specializes in performance monitoring and safety oversight, ensuring compliance and operational excellence. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business shrewdness. Works effectively with cross-functional teams such as the Police and Fire Departments in ensuring operational and service excellence.
My vast experience has allowed me to work closely with many municipal law enforcement and Fire Department agencies throughout Los Angeles. As a Rail Supervisor (RTOS), I've educated, instructed, and coached personnel about Metro's rail system, from Standard Rules and Procedures as well as remaining safe within the system. I've created Rules and Procedures for two of Metro's Rail "Start-Up" systems and implemented those rules to maintain a secure environment. As a RTOS one of the many duties of a Supervisor is a Train Controller. This Controller has the duties of correlating timely schedules, failure management, managing personnel and ultimately having close relationships with emergency responders. In conclusion, my wealth of knowledge and experience will meet your departments expectations as I look forward to working closely with your personnel.