Aaron Annis
Innisfil,ON
Summary
Knowledgeable technician in the pest control industry promoting customer-centered, service skills. Well-versed in all safety measures and the latest trends in controlling infestations. Looking for a Pest Control Technician role at a company with a high potential for growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Route Manager
Abell Pest Control
02.2022 - Current
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Visited customers and customer sites to evaluate and resolve pest control matters.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Prepared reports and kept detailed records of pest control activities.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources and entry points.
- Fostered excellent service leading to positive online reviews.
- Performed general pest control solutions such as bed bug, cockroaches, and flea inspections and treatments. Interior, exterior treatments for crawling insects, exterior treatments for crawling insects and spider.
- IPM solutions for mice and rats.
Hotel Manager
Destination Inn
01.2021 - 12.2021
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Looked after a $500,000 budget
- Met rental and sales targets monthly
- Lead a team of 8
- Ran all aspects of a tourist hotel destination
- Lead weekly team meetings
- Focused leading a team of 100% customer satisfaction and great customer reviews.
- Provided exceptional service and assistance to guests upon check-in.
Wildlife Technician
Humane Wildlife Services
06.2017 - 09.2020
- Closed off entry points with wire or netting.
- Inspected and serviced raccoons, skunks, possums and squirrel calls.
- Safely removed injured or healthy baby wildlife.
- Drove to customer residences and places of business to inspect for wildlife.
- Utilized computer software to manage customer information and service scheduling,
- Prepared reports and kept detailed records of wildlife activities.
Recreation Facilities Manager
Clearview Township
09.2012 - 10.2016
- Controlled expenses to meet budget requirements.
- Solely in charge of all preventative maintenance schedules.
- Managed 7 full time and 9 part time staff.
- Managed one Ice Pad, One Seasonal Pool, 2 Cemeteries, 12 Parks and 4 Ball Fields.
- Looked after a $2,000,000.00 Budget each year.
- Managed $5,000,00.00 in Capital Projects each year.
- Always available for any customers with questions, concerns, or problems.
- Dealt with tens of thousands of customers each year, both locals and tourists.
- Check pool chemical logbooks, playground logbooks, ice maintenance logbooks daily.
Education
Diploma - Recreation And Sport Management
Mohawk College
Hamilton, ON06.2010
Skills
- Professional Relationships
- Safety Regulations Implementation
- Client Support
- Safety Protocols
- Chemical Applications
- Non-Lethal Trapping
- Chemical Storage
- Bed Bug Treatments
- Job Site Preparation
Certification
- Pest control technician license
- Certified pool operator
- Managing people at work certificate
- Basic refrigeration
REFERENCES UPON REQUEST
Timeline
Route Manager
Abell Pest Control
02.2022 - Current
Hotel Manager
Destination Inn
01.2021 - 12.2021
Wildlife Technician
Humane Wildlife Services
06.2017 - 09.2020
Recreation Facilities Manager
Clearview Township
09.2012 - 10.2016
Diploma - Recreation And Sport Management
Mohawk College
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