Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaron Acosta

Rancho Cucamonga

Summary

- Professional in hospitality and customer service with proven track record of handling front desk responsibilities. Skilled in maintaining high standard of service and managing guest inquiries efficiently. Known for teamwork and adaptability in dynamic environments, ensuring smooth operations.

- Experienced with efficient mail sorting and route organization. Utilizes strong attention to detail and navigation skills to ensure timely deliveries. Knowledge of customer service principles and effective time management for high-quality service.

- Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.

- Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2023
2023
years of professional experience

Work History

Front Desk Associate

EM Speed & Power
  • Greeted and assisted students, parents, staff, and visitors, ensuring a welcoming and efficient school environment
  • Managed multi-line phone system, answered inquiries, and directed calls to appropriate departments
  • Supported school communications by distributing notices, newsletters, and other important documents to staff and families
  • Collected and processed payments for school fees, activities, and donations, maintaining accurate records

Rural Carrier Associate

United States Postal Service
12.2020 - 08.2022
  • Provided excellent customer service
  • Time management skills
  • Cased and sorted mail according to the high standards set forth by USPS
  • Delivered mail and packages using a company vehicle
  • Provided mail security

Shift Lead

Chick-Fil-A
04.2019 - 07.2020
  • Provide excellent customer service
  • Cash Management
  • Maintain a clean work environment
  • Able to coach others to help them succeed
  • Provide excellent leadership skills
  • Remain calm in a fast paced environment
  • Run breaks effectively
  • Create a positive work environment

Sales Associate

The Gap
09.2017 - 04.2019
  • Provide excellent customer service
  • Cash Management
  • Maintain a clean and positive work environment
  • Maintained a proper stock of inventory

Education

Marketing

California State University Of San Bernardino
San Bernardino, CA
01.2025

A.A. - University Studies In Social Behavior

Chaffey Community College
Rancho Cucamonga, CA
12.2022

High School -

Etiwanda High School
Rancho Cucamonga, CA
01.2017

Skills

  • Flexible
  • Determined
  • Responsible
  • Great communication
  • Problem solver
  • Takes initiative
  • Organized
  • Time management

Languages

English
Spanish

Timeline

Rural Carrier Associate

United States Postal Service
12.2020 - 08.2022

Shift Lead

Chick-Fil-A
04.2019 - 07.2020

Sales Associate

The Gap
09.2017 - 04.2019

High School -

Etiwanda High School

Front Desk Associate

EM Speed & Power

Marketing

California State University Of San Bernardino

A.A. - University Studies In Social Behavior

Chaffey Community College
Aaron Acosta