Aarati Dhakal
Hamilton
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Swarnim Savings and Credit Co-operative
03.2022 - 03.2023
- Processed cash and card transactions in a high-volume retail environment
- Balanced daily transactions and prepared end-of-day reports
- Assisted customers with inquiries and maintained positive relationships
- Developed organizational skills to manage financial responsibilities efficiently
Customer service associate
NMB Bank
01.2021 - 12.2021
- Handled cash, credit, and debit transactions with 100% accuracy
- Assisted customers with account inquiries, deposit processing, and issue resolution
- Maintained a clean and organized workspace, adhering to company policies
- Provided excellent customer support, increasing client satisfaction by 15%
Education
Diploma - Business General
Mohawk College
Hamilton, ON12-2024
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
Languages
English
Professional Working
Availibility
Full time
Timeline
Cashier
Swarnim Savings and Credit Co-operative
03.2022 - 03.2023
Customer service associate
NMB Bank
01.2021 - 12.2021
Diploma - Business General
Mohawk College
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