Aanya Nerpio
Red Light Representative
Vancouver,BC
Summary
Seeking a position in an office environment where excellent negotiation skills, strong market knowledge, and customer support experience will be utilized.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Apple1/ABSU /BC Hydro
- Efficiently and accurately process data entry tasks for submission to Iron Mountain that provide solutions for records management, data back-up and recovery document and secure shredding.
Filing Clerk
Apple1/ABSU /BC Hydro
- Ensure all new documents, drawings and paperwork are filed and logged properly in the system
- Manage and organize document structuring to ensure easy finding and retrieval when required.
Payroll Administrative Assistant
Phil. Ports Authority
- Provided administrative support to the accounting department
- Updated and processed payroll for over 400 employees
- Collected and organized invoices
- Process Bill of Lading.
ITCU Representative
ICBC – Integrated Traffic Camera Unit
05.2018 - Current
- Opportunities to solve problems and take action
- Responds on all enquiries to concerns (email and phone enquiry)
- Process ISC Violation tickets in accordance with procedures
- Providing consistent, quality customer services
- Knowledge in Technical Skills such as the policies and procedures as they pertain to processing ISC violation tickets
- Documentation and compile of documents according to guidelines
- Responsible in reviewing of data, recognize and investigate incorrect or incomplete information.
Garage & Fleet Support Assistant
ICBC, Head Office – Garage & Fleet Department
11.2017 - 05.2018
- Prepare correspondence and documents
- Respond to inquiry as requested
- Visual concentration when performing computer tasks
- Work independently and as a team
- Organized filing system as requested by the staff
- Process Batch files in details using Key Master, Citrix program
- Other Administrative job.
Administrative Assistant (C)
ICBC, Head Office – Investments Department
09.2017 - 11.2017
- Organized documents and electronic files
- Scanned and photocopying
- Creating Electronic directories
- Checks the accuracy of various documents and department specific routine transactions
- Work independently, plan own priorities and adapt to changing demands and schedules.
Administrative Assistant
ABSU-BC Hydro – Environmental Risk Management
02.2017 - 05.2017
- Expense report reviewing and submitting (SAP)
- Processing of Invoices (Passport)
- Contract Requisition processing (CR and CCR)
- Updating Excel files
- Office supply inventory and ordering
- Process documents and prepare correspondence
- Prepare business documents: Quotations, Purchase Orders, Invoices, Receipts...etc
- General office tasks.
Field Services Administrator
ABSU-BC Hydro – OSPC, LMS-Surrey
08.2017 - 01.2017
- Processing & Revision of timesheet thru Metadata and SharePoint, filed, sorted and organized
- Creating and completing timesheet issues
- Prepares & Reporting of the Time and Labor submitted to manager
- Expense Report processing (SAP)
- Processing Reimbursement back to BCH
- Processing of Work Order closing.
Engineering Services Clerk
ABSU - BC Hydro
05.2016 - 08.2016
- Processed, filed, sorted and organized a variety of documents such as: Expense claim & visa processing, Travel arrangement request, book trip tickets and hotel accommodations
- Time & Labor timesheet (SAP) entry tracking for Distribution Engineering Employees
- Sorted, stamped and distributed incoming mail; routes outgoing mail; arranged for courier deliveries and pickups; arranges archiving and offsite storage of various documents and/or drawings.
Administrative Assistant
Apple One - BC Hydro C01
02.2016 - 05.2016
- Provides a design service and Design Reps, Specialists, and external consultants by gathering service design project information required
- Provides customers, outside agencies and other utilities with BC Hydro underground plant information
- Sorted, stamped and arranged Work Orders for issue to different unit thru passport, email and OCS.
Design Assistant (FTT Role)
BC Hydro
06.2015 - 01.2016
- Provides a design service and Design Reps, Specialists, and external consultants by gathering service design project information required
- Provides customers, outside agencies and other utilities with BC Hydro underground plant information
- Sorted, stamped and arranged Work Orders for issue to different unit thru passport, email and OCS.
Administrative Services Assistant
ABSU/BCHydro
12.2013 - 05.2015
- New employees on boarding set-up such as ID access; Network & Computer set up; create a contract account; mobile phone order; Passport access; J drive request; order business card; Hard hats Safety clothing request and other request then followed up to ensure necessary action taken
- Financial Expense report to enter and submit to Accounts payable.
Engineering Services Assistant
Apple1/ABSU /BC Hydro
04.2013 - 11.2013
- Processed, filed, sorted and organized a variety of documents such as: Engineering Drawing Requests, Financial Expenses, Material requests, book trip tickets, hotel accommodations and Change of Order Contracts.
Administrative Clerk/ Scanning
Hays / HSBC
09.2012 - 12.2012
- Performed scanning, book marking and filing duties on a three-month contract
- Provided light technical support to credit and mortgage team.
Personal Assistant and Health Care Aide
10.2007 - 05.2012
- Mailed out documents, managed files, answered phones and researched projects
- Efficient processed various administrative tasks and organized his calendar and maintain the cleanliness of the office
- Provided physical and emotional support to elderly couple.
Education
Bachelor of Science - Industrial Management Engineering
Manila, Philippines
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Languages
English
Professional Working
Certification
- Emergency First Aid for Industry (OFA Level1 Equivalent), 2019
- WHMIS Training, Occupational First Aid Level 1, Food Safe
- Basic Computer Programming Training Certificate, Manila, Philippines
Volunteerhistory
- Holy Family Hospital, (604) 322 2666, Report to the activity area or rehabilitation office as directed, Assist with activity set up as directed by RA, Invite and assist elders to and from activity area as directed, Help RA clean up as needed
- Association of Neighborhood Houses of BC, (604) 875 9111, Responsible for general clerical duties and using different office machines such as copier, fax machine, computers and mail station
- Immigration Services Society of BC, (604) 684 3599, Answered the telephone and transferred calls to appropriate person, office or department, Assisting in the tax clinic during the first quarter of the year
- Windermere Care Centre, Help the elders to be comfortable in using simplified terms, examples, pictures and videos described in easy-to-understand
Timeline
ITCU Representative
ICBC – Integrated Traffic Camera Unit
05.2018 - Current
Garage & Fleet Support Assistant
ICBC, Head Office – Garage & Fleet Department
11.2017 - 05.2018
Administrative Assistant (C)
ICBC, Head Office – Investments Department
09.2017 - 11.2017
Field Services Administrator
ABSU-BC Hydro – OSPC, LMS-Surrey
08.2017 - 01.2017
Administrative Assistant
ABSU-BC Hydro – Environmental Risk Management
02.2017 - 05.2017
Engineering Services Clerk
ABSU - BC Hydro
05.2016 - 08.2016
Administrative Assistant
Apple One - BC Hydro C01
02.2016 - 05.2016
Design Assistant (FTT Role)
BC Hydro
06.2015 - 01.2016
Administrative Services Assistant
ABSU/BCHydro
12.2013 - 05.2015
Engineering Services Assistant
Apple1/ABSU /BC Hydro
04.2013 - 11.2013
Administrative Clerk/ Scanning
Hays / HSBC
09.2012 - 12.2012
Personal Assistant and Health Care Aide
10.2007 - 05.2012
Administrative Assistant
Apple1/ABSU /BC Hydro
Filing Clerk
Apple1/ABSU /BC Hydro
Payroll Administrative Assistant
Phil. Ports Authority
Bachelor of Science - Industrial Management Engineering
Manila, Philippines