Aanchal Sharma
Mississauga,ON
Summary
RAN Engineer with hands-on experience in 2G, 3G, 4G, and 5G technologies, associated with Managed Services Operations under EGI. Worked on Ericsson and Huawei networks, supporting major telecom accounts such as Mobily, MRC Vodacom, Flow, and DTAC across regions including Saudi Arabia (Jeddah, Makkah), Tanzania, the Caribbean, and Thailand. Skilled in alarm monitoring, KPI tracking, and change management, using OSS tools and Linux systems. Committed to ensuring stable RAN performance and meeting SLA expectations through timely issue handling and proactive network support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Operations Engineer
Ericsson Global India
12.2021 - 11.2024
- Provided round-the-clock technical support for 4G and 5G networks, ensuring efficient incident resolution, real-time alarm monitoring, and service restoration in accordance with SLA requirements.
- Performed regular system maintenance tasks, including health checks, software upgrades, configuration changes, data backups, and license management.
- Utilized OSS platforms such as Ericsson ENM, Huawei OSS, and Nokia NetAct for network monitoring and node operations, with additional tasks executed via Linux-based systems.
- Monitored network KPIs to ensure service quality and performance standards were met, preparing detailed reports on incidents and performance trends.
- Coordinated effectively with cross-functional teams—including field engineers, third-party vendors, and internal service units—to resolve faults and execute planned network changes.
- Participated in both emergency and scheduled change management activities, conducting impact assessments and executing Change Requests (CRs) as per operational guidelines.
- Skilled in troubleshooting alarms across GSM, WCDMA, LTE, and 5G NR technologies, particularly within Ericsson and Huawei environments.
- Hands-on experience with Ericsson baseband hardware, including DUW, DUG, BB6630, BB6620, and BB6648 units.
- Maintained multiple project trackers to ensure task progress was transparent, documented, and aligned with project delivery schedules.
Aviation CNS Intern
Sri Guru Ram Dass Jee International Airport, Amritsar
06.2019 - 08.2019
- Underwent hands-on training in the CNS department, gaining foundational knowledge of aviation communication, navigation, and surveillance systems.
- Observed and understood the functioning of radar surveillance systems (e.g., Primary and Secondary Surveillance Radar) used in air traffic management.
- Gained insights into navigational aids such as VOR, DME, ILS, and their role in aircraft guidance and safety.
- Assisted in basic maintenance checks and documentation under the supervision of CNS engineers.
- Learned about the integration of CNS systems with Air Traffic Control (ATC) operations for safe and efficient airspace management.
Education
Bachelor of Technology - Electronics And Communications Engineering
Guru Nanak Dev University
Amritsar, Punjab09-2021
Skills
- Network troubleshooting
- Incident management
- Configuration management
- Network monitoring
- Change management
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Critical thinking
- Task prioritization
- Hardware troubleshooting
Languages
English
Hindi
Punjabi
Certification
- RAN O&M
- RAN Compute - Value for operators
- Ericsson 5G - the future is now
- Introduction and Working with Baseband 52
- LTE Explained
- WCDMA Transmitter Architecture and Data Protection Methods
- WCDMA RAN Overview
- 2G The MO Model
- 2G Cell parameters basics
- 2G Basic commands
Star performer Award
Star Performer of the Month – Ericsson
Recognized internally for outstanding performance in RAN support and operational excellence during high-pressure periods.
Timeline
Network Operations Engineer
Ericsson Global India
12.2021 - 11.2024
Aviation CNS Intern
Sri Guru Ram Dass Jee International Airport, Amritsar
06.2019 - 08.2019
Bachelor of Technology - Electronics And Communications Engineering
Guru Nanak Dev University
Similar Profiles
Komal SinghKomal Singh
Network Engineer at Ericsson Global IndiaNetwork Engineer at Ericsson Global India
Deepak SuhilDeepak Suhil
Technical solution Engineer at Ericsson Global IndiaTechnical solution Engineer at Ericsson Global India
Vivek MeenaVivek Meena
Software Developer at Ericsson Global IndiaSoftware Developer at Ericsson Global India
HIREN PATELHIREN PATEL
Senior Abilities and Accommodation Specialist at Humber PolytechnicSenior Abilities and Accommodation Specialist at Humber Polytechnic
MONIK RAJA KUMARMONIK RAJA KUMAR
Software Solution Specialist at AMDOCS Canadian Managed ServicesSoftware Solution Specialist at AMDOCS Canadian Managed Services