AANCHAL SHARMA
Summary
MBA student with a proven track record in customer service, sales, and the food industry. Skilled in understanding customer needs, exceeding sales targets, and ensuring operational excellence. Seeking to leverage diverse experiences to drive innovation and deliver results in roles spanning marketing, operations, consulting, or entrepreneurship.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member Cook
OPA Of Greece
01.2024 - 04.2024
- Maintain a workstation that is both clean and sanitary.
- Prepared food items according to recipe to drive quality and consistency.
Front Desk Receptionist
Gold Gym
03.2023 - 11.2023
- Scheduled, coordinated and confirmed appointments and meetings.
- Developed strong working relationships with team members, fostering a positive work environment.
Cashier
Dmart
09.2022 - 03.2023
- Utilized POS system to handle customer cash and credit card transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Sales Associate
Reliance Trends
11.2021 - 07.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
Intern
Circulation Sales Department
07.2021 - 09.2021
- Negotiated contracts with vendors, suppliers, and customers
- Created and maintained a sales environment to support business objectives
- Performed sales consultations and educated clients on products and services.
Customer Service Call Center Agent
IDP Education
12.2020 - 03.2021
- Consistently met or exceeded monthly performance metrics for call quality, adherence to schedule, and efficiency.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Education
Master of Business Administration (M.B.A.): Human Resources Management Candidate -
University Canada West
12.2025
Bachelor of Business Administration - Human Resource Management
Lovely Professional University
06.2022
Skills
- Customer service
- Succession Planning
- Operations management
- Amadeus Software
- Fidelio Software
- Supervision and leadership
- Teamwork and Collaboration
Certification
- Diploma in skin care and beauty, June 2023
- Diploma in Aviation, Hospitality, Travel and customer service, December 2023
Available Days
- Monday
- Wednesday
- Friday
- Saturday
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
Availability
- Monday
- Wednesday
- Friday
- Saturday
- Sunday
Timeline
Crew Member Cook
OPA Of Greece
01.2024 - 04.2024
Front Desk Receptionist
Gold Gym
03.2023 - 11.2023
Cashier
Dmart
09.2022 - 03.2023
Sales Associate
Reliance Trends
11.2021 - 07.2022
Intern
Circulation Sales Department
07.2021 - 09.2021
Customer Service Call Center Agent
IDP Education
12.2020 - 03.2021
Master of Business Administration (M.B.A.): Human Resources Management Candidate -
University Canada West
Bachelor of Business Administration - Human Resource Management
Lovely Professional University
- Diploma in skin care and beauty, June 2023
- Diploma in Aviation, Hospitality, Travel and customer service, December 2023
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