Aanchal Puri
Summary
Professional railway operations specialist with consistent success in ensuring safe and timely train journeys.Strong focus on team collaboration and adapting to dynamic environments. Known for reliability and effective communication skills, with solid understanding of railway regulations and procedures.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with managing center operations and ensuring efficient workflow. Utilizes strategic planning and team leadership to optimize performance and service quality. Track record of enhancing customer satisfaction and operational efficiency through problem-solving and process improvements.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Train Conductor
Canadian National Railways
11.2021 - Current
- Work as a lead employee(Safety Critical Role) to a freight train, and am responsible for smooth operation of the assignment, which includes working in yard or road service
- Handle the switching of cars, including coupling and uncoupling the cars, and is able to lift out coupling devices. Work to build or split trains in the yard , servicing various customers within the yard and nearby subdivisions
- Observe, intercept and relay signals and other indications affecting movement of train
- Trained new conductors on protocols, safety procedures, and customer service standards.
- Ensured compliance with safety regulations during train operations.
Yard Specialist
Amazon
06.2021 - 11.2021
- The duties typically include coordinating trailer movement, conducting trailer inspections, ensuring compliance with safety protocols to optimize yard operations
- It was a crucial role in maintaining efficient logistics and supporting the timely delivery of goods.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Collaborated with cross-functional teams to achieve seamless yard operations and meet deadlines.
- Our role included driving shunt trucks within the facility for minimum of 20hrs per week to help relocate the trailers within the yard and keeping the incoming traffic intact
- Promoted a culture of teamwork by providing support during peak periods or absences of colleagues.
- Established strong relationships with vendors, negotiating favorable terms for supplies and services needed in the yard operation.
- Report any incident in the yard and create incident report for the same
- Trained new staff on operational protocols and safety procedures for yard activities.
Fulfillment Associate
Amazon
06.2019 - 06.2021
- Worked on Universal and ARSAw Pick stations and coordinated with Process Assistants to ensure that the target pick rate is met thereby fulfilling 100% of the customer orders
- Cross trained in Quality Assurance department to check the accuracy and quality of the inventory stowed to pick by pick department
- Trained as Pick Ambassador to further explain the process to new onboarding associates and cross train co-associates from different departments
- Assist tours as a Tour Ambassador of the Amazon Fulfillment Centre to visitors from different sections of society
- Worked as Process Guide to ensure smooth working of the work flow during peak season. Also investigated work problems and provided remedial solutions. Work continuously to attain relationship, partnership and alliance building within the organization to gain peoples trust, consensus and co-operation.
Post Graduate Teacher (Computer Science/Informatics Practices)
Doon Public School
07.2017 - 01.2019
- Held the position of Examination Head and was responsible for overall conduct of examination including staffing of examiners and seating of students
- Prepared presentations, online submission of school data on Central Board of Secondary Education (CBSE) portal
- Invigilate the examination held at school and Inter school level
- Facilitated classroom discussions to promote critical thinking and collaboration among students.
- Acted as observer for government conducted examinations like Joint Entrance Examination (Main)
- Compiled, uploaded and managed all information for online school database
- Prepared back drop for annual fest display in accordance with show to be staged using various tools like MSOffice
- Utilized technology tools such as interactive whiteboards, online resources, and digital platforms to enrich lessons and engage students in the learning process.
- Delivered lectures to secondary and senior secondary students, managed workshops for practical learning and provided study material to the students
Post Graduate Teacher (Computer Science/Informatics Practices)
SGGS Collegiate Public School
08.2015 - 04.2017
- Communicated with relevant government entities on an ongoing basis to update information and to ensure that correct procedures were being followed
- Mentored new teachers, providing guidance on curriculum development and classroom management techniques.
- Invigilate the examination held at school and Inter school level
- Compiled, uploaded and managed all information for online school database
- Advised and mentored students on navigating academic and professional goals with support and guidance and won state level projects for the school including a grant worth 50k for the school from government annually to set up Practical computer labs providing a practical outlook for subjects like Information Technology and Science
- Completed a wide range of high level administrative support duties including scheduling, coordinating office events, assisting with hiring and ensuring the smooth flow of operations
- Delivered lectures to secondary and senior secondary students, managed workshops for practical learning and provided study material to the students
-
Post Graduate Teacher (Computer Science-Adhoc)
Kendriya Vidyalaya Chandimandir
07.2015 - 08.2015
- Prepared presentations, online submission of school data on Central Board of Secondary Education (CBSE) portal
- Invigilated the examination held at school and Inter school level
- Delivered lectures to secondary and senior secondary students, managed workshops for practical learning and provided study material to the students
Post Graduate Teacher (Computer Science-Adhoc)
Kendriya Vidyalaya
07.2014 - 11.2014
- Prepared presentations, online submission of school data on Central Board of Secondary Education (CBSE) portal
- Invigilated the examination held at school and Inter school level
- Delivered lectures to secondary and senior secondary students, managed workshops for practical learning and provided study material to the students
Centre Manager
GCS Computer Tech. Pvt. Ltd., Regional Centre Punjab Technical University
07.2013 - 07.2014
- Managed resource allocation, optimizing team performance and project outcomes.
- Responsible for all the operations and tasks carried out by the faculty and the admin staff
- Developed strategic partnerships with stakeholders to enhance service offerings.
- Managed work data and performance of more than 30 institutions working in collaboration.
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Compiled data using ERP system for the entire zone learning centres
- Investigate any work problem and provided remedial solutions
- Conducted workshops on personality development and career choice
- Negotiated favorable contracts with suppliers, reducing operational costs while maintaining quality standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Verified study material prepared by faculty to deliver to the students
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
Admission Cell Coordinator/Lecturer
Desh Bhagat Institute of Engineering and Technology
03.2011 - 09.2011
- Communicated with relevant government entities on an ongoing basis to update information and to ensure that correct procedures were being followed
- Responsible for all the admissions in the college and do the necessary advertisements and ways to enhance admissions
- Prioritized tasks based on urgency and importance, enabling efficient allocation of resources toward critical objectives.
- Served as a liaison between management teams and floor employees to address concerns effectively, leading to improved morale.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Verified curriculum prepared by faculty to deliver to the students
- Organized workshops and seminars featuring industry experts, bridging theory with practical application for students.
- Delivered lectures, managed workshops for practical learning and provided study material to the students
- Coordinated communication between departments to streamline project workflows and enhance operational efficiency.
- Pioneered use of multimedia resources in lectures, enriching learning environment.
Admin Executive and Lecturer
GCS Computer Tech. Pvt. Ltd., Regional Centre Punjab Technical University
09.2009 - 04.2010
- Delivered lectures, managed workshops for practical learning and provided study material to the students
- Managed data entry, did cold calling for admissions, typed all company correspondence , managed e-mails, reverted to admission queries
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Master's Degree - Computer Applications
Punjab Technical University
09.2010
Master's Degree - Information Technology
Punjab Technical University
09.2009
Post Graduation Diploma - Computer Application
Punjab Technical University
09.2008
Bachelors of Science - undefined
Government Bajnidra College, Punjabi University
04.2007
Skills
- Examination Head; Manage Examination held at school level as well arranging centre for external examinations to be conducted in school as well was responsible for scheduling the staff for their day to day lectures including filling in the shortages
- At SGGS Collegiate Public School: As the Head of Department brought them business worth 50k every year to set up Virtual computer laboratory for students and officiated the program Our institution was ranked 3rd among 500 institutions in the region
- Completed NET training; Developed application to add different users to the application so that they can register and find friends online My responsibilities included working as GUI Developer and Application Developer
- Masters' of Computer Applications; Masters of Information Technology; Bachelors of Science; extensive knowledge in field of study; competent, hardworking, and extremely organized
- Completed Post Graduation Diploma In Computer Applications
- Manager; Lead role in completing institution activities including special Client requirements, compiling validation reports, hiring faculty, arranging centre for various eternal examinations to be conducted, creating study material for various projects including Government Education projects like Swarn Jayanti Sahri Rozgar Yojna(SJJS) Urban Poverty Eradication, National Skill Development Cooperation
- My team and I created study material for the SJJS program which brought the organization business worth 100k every year
- Strong technical and computer skills: MS Office including Excel, Word ,Power Point and outlook; knowledge of various professional platforms including LinkedIn
- Ability to work as a strong and supportive team player while also being able to work independently displaying initiative and leadership as required
- Strong project management ability; able to complete projects and tasks from conception to inceptions
- Strong commitment to providing excellence in customer service using active listening and solution focused approaches to problem solving
- Ability to multi-task and remain focused and calm during stressful situations; ability to quickly adapt to changing work environments and requirements
- Ability to actively seek out new opportunities through cold calling, networking and social media; ability to meet and surpass business expectations and contribute to rapid and sustainable growth
Accomplishments
- Won “Teacher of the Year” award at Doon Public School in 2018.
- Curriculum Design - Designed, developed and implemented Books for government SJJS project for 70 institutions across the region.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working
Certification
.Net Certification
Timeline
Train Conductor
Canadian National Railways
11.2021 - Current
Yard Specialist
Amazon
06.2021 - 11.2021
Fulfillment Associate
Amazon
06.2019 - 06.2021
Post Graduate Teacher (Computer Science/Informatics Practices)
Doon Public School
07.2017 - 01.2019
Post Graduate Teacher (Computer Science/Informatics Practices)
SGGS Collegiate Public School
08.2015 - 04.2017
Post Graduate Teacher (Computer Science-Adhoc)
Kendriya Vidyalaya Chandimandir
07.2015 - 08.2015
Post Graduate Teacher (Computer Science-Adhoc)
Kendriya Vidyalaya
07.2014 - 11.2014
Centre Manager
GCS Computer Tech. Pvt. Ltd., Regional Centre Punjab Technical University
07.2013 - 07.2014
Admission Cell Coordinator/Lecturer
Desh Bhagat Institute of Engineering and Technology
03.2011 - 09.2011
Admin Executive and Lecturer
GCS Computer Tech. Pvt. Ltd., Regional Centre Punjab Technical University
09.2009 - 04.2010
Master's Degree - Information Technology
Punjab Technical University
Post Graduation Diploma - Computer Application
Punjab Technical University
Bachelors of Science - undefined
Government Bajnidra College, Punjabi University
Master's Degree - Computer Applications
Punjab Technical University