Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Aanchal Ghimire

Sudbury,Canada

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Silver City Sudbury Cinema

Cineplex Entertainment
Sudbury, ON
11.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

Customer Service Representative

Costco
Sudbury, ON
06.2024 - 11.2025
  • Assisted members with product inquiries and service requests.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Promoted available products and services to customers during service, account management and order calls.

Education

Diploma in Business Accounting - Accounting And Finance

Cambrian College of Applied Arts And Technology
Greater Sudbury
08-2025

Highschool - Marketing, Finance And Economics

Uniglobe Secondary School
Nepal
05-2023

Skills

  • Customer service
  • Financial analysis
  • Data entry
  • Inventory management
  • Microsoft Excel
  • Problem resolution
  • Multitasking Abilities
  • Leadership
  • Attention to detail
  • Relationship building
  • Critical thinking
  • Calm under pressure
  • Team building

Languages

English
Native/ Bilingual
French
Elementary

Certification

  • First Aid and CPR
  • Smart Serve
  • Food handling
  • Volunteering

References

References available upon request.

Timeline

Silver City Sudbury Cinema

Cineplex Entertainment
11.2024 - Current

Customer Service Representative

Costco
06.2024 - 11.2025

Diploma in Business Accounting - Accounting And Finance

Cambrian College of Applied Arts And Technology

Highschool - Marketing, Finance And Economics

Uniglobe Secondary School

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Aanchal Ghimire