Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aanchal Banga

Scarborough,ON

Summary

Actively looking for Managerial or Assistant Managerial roles in Event management. Detail-oriented and highly skilled Bakery Supervisor with a proven record of efficiently managing bakery operations. Experienced in determining staffing requirements, hiring and training personnel, and optimizing production schedules to ensure quality baked goods and exceptional customer service. Proficient in inventory management, cost control, and maintaining rigorous food safety standards. Adept at fostering a collaborative and productive team environment, leading by example, and continuously improving processes. Committed to delivering delicious, high-quality products to satisfied customers while driving operational excellence

Overview

2
2
years of professional experience

Work History

Supervisor of Operations

Baker's Hut
03.2022 - 11.2022
  • Strategic Planning: I oversee and support the development of bakery operations by devising strategies that ensure smooth and effective day-to-day operations. This involves scheduling staff, managing inventory, and coordinating production to meet customer demand.
  • Quality Control: I review and maintain records for quality evaluation and historical purposes. Regularly checking the quality of our baked goods ensures that we maintain high standards and make improvements as necessary.
  • Marketing and Promotion: I communicate essential information about our products and promotions to attract customers. Collaborating with the marketing team, we create promotional materials that encourage foot traffic and purchases.
  • Staff Management: I oversee the staff working in the bakery, ensuring that they are well-trained and equipped to handle various tasks. This includes ensuring they follow safety guidelines and provide excellent customer service.
  • Inventory and Cost Management: I assign, approve, and monitor budgets for the bakery. Working closely with the financial team, we ensure that we manage our costs responsibly while maintaining the quality of our baked goods.
  • Supplier Relationships: I negotiate and partner with various suppliers to source high-quality ingredients for our bakery. Building strong relationships with suppliers helps us maintain consistency in our products.
  • Determining Staffing Requirements: I assess the bakery's workload and customer traffic patterns to determine our staffing needs. During busy periods, such as weekends or holidays, I may need to schedule more employees to ensure smooth operations. Conversely, I adjust the staffing levels during quieter times to control labor costs.

Customer Service Volunteer

IELTS Institute
01.2021 - 07.2022

Coordinator, Volunteer in staff management, student coordinator, Dealing with Parents and student inquiries, volunteer teaching, and volunteer event coordinator.

  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promptly responded to inquiries and requests from prospective customers.

Education

High School Diploma -

Centennial College Sarborough
Scarborough,ON
04.2024

Basic Training Diploma - Baking And Pastry Arts Managements

Baker's Hut
Patiala, India
11.2022

Secondary High School Diploma - Commerce

DPS
India
07.2021

Skills

  • Quality Control
  • Adaptive and Creative
  • Business Operations
  • Customer Satisfaction
  • Special Promotions Planning
  • Team Player
  • Supplier Monitoring
  • Management
  • Relationship Building

Timeline

Supervisor of Operations

Baker's Hut
03.2022 - 11.2022

Customer Service Volunteer

IELTS Institute
01.2021 - 07.2022

High School Diploma -

Centennial College Sarborough

Basic Training Diploma - Baking And Pastry Arts Managements

Baker's Hut

Secondary High School Diploma - Commerce

DPS
Aanchal Banga