Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aanchal

Mississauga,ON

Summary

Retail professional with 2+ years of experience in the gas station and convenience store industry, progressing from cashier to Assistant Manager. Skilled in team supervision, inventory management, customer service, and daily operations. Proven ability to lead teams, manage budgets, and drive sales in a fast-paced environment. Committed to efficiency, customer satisfaction, and business growth.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Shell
04.2025 - Current
  • Oversee daily operations of the gas station and convenience store to ensure smooth, efficient, and compliant business functioning.
  • Supervise staff including hiring, training, task delegation, and performance monitoring to maintain high service standards.
  • Manage inventory, place orders, and negotiate with suppliers to ensure stock availability while controlling costs.
  • Analyze customer preferences and sales trends to guide pricing, promotions, and product/service offerings.
  • Prepare budgets, review financial reports, and implement marketing strategies to achieve revenue and growth targets.

Customer Service Representative

Cirkle K
07.2023 - Current
  • Operate the cash register to process fuel, merchandise, and lottery transactions accurately and efficiently.
  • Provide excellent customer service by greeting customers, answering inquiries, and resolving minor complaints.
  • Maintain cleanliness and organization of the checkout area, store shelves, and coffee/beverage stations.
  • Monitor fuel pumps and forecourt area for safety and report any issues to the manager. Assist with stocking shelves, rotating inventory, and conducting basic closing/opening duties as required.

Crew Member

Tahini Mediterranean Bakery & Grill
10.2023 - 04.2025
  • Provided excellent customer service by taking orders, answering menu questions, and ensuring customer satisfaction in a fast-paced environment.
  • Prepared and assembled food items according to company standards, maintaining high levels of hygiene and food safety.
  • Handled cash, card, and mobile payments accurately using the POS system, and assisted with opening and closing procedures.
  • Maintained cleanliness and organization of dining, kitchen, and prep areas, following health and safety regulations.

Education

High School Diploma -

Northern College
Scarborough
12-2024

Bachelor of Science - Bachelor of Science in Medical

Government Science College
Jagraon, India
05-2019

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Inventory Management

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Assistant Manager

Shell
04.2025 - Current

Crew Member

Tahini Mediterranean Bakery & Grill
10.2023 - 04.2025

Customer Service Representative

Cirkle K
07.2023 - Current

High School Diploma -

Northern College

Bachelor of Science - Bachelor of Science in Medical

Government Science College

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Aanchal