Years of Professional Experience
Aamna Tariq Khan Yousafzai
Islamabad
Summary
Results-driven professional with 7+ years’ experience in Sales, Business Development, Operations, and Property Management. Skilled in lead generation, closing deals, client relationship management, CRM systems (HubSpot, Salesforce, 10Ninety), and process optimization. Proven ability to drive revenue growth, ensure regulatory compliance, and deliver high tenant and customer satisfaction.
Overview
8
8
1
1
Year of Sales And Bussiness Development Experience
3
3
Years of Real Estate Letting and Management Experience
Work History
Sales Representative
Rogers Communications
03.2025 - Current
- Prospected 50+ leads/week and promoted Rogers internet, TV, wireless, and smart home solutions.
- Consistently exceeded sales targets by 120% through tailored product recommendations.
- Consistently achieved and exceeded weekly sales targets and performance metrics.
- Delivered clear product presentations, handled objections, and closed sales through strong communication and negotiation skills.
- Built and maintained customer relationships, improving retention and repeat business by 15%.
Lettings Negotiator
Right Room
01.2025 - Current
- Led a 4-member Lettings & Acquisitions team
- Managed end-to-end lettings for 50+ properties
- Secured 50+ ASTs/company lets annually with 95%+ occupancy
- Placed TA/PRS tenants with 34+ local authorities
- Issued 120+ compliant tenancy agreements (RTR, HMO, EPC, Gas)
- Maintained 100% rent collection
- Reduced voids from 14 to 6 days
- Coordinated maintenance, inspections, and cleaning
- Managed compliance records via 10Ninety CRM
- Delivered monthly KPI and lettings reports
Senior Operations/Council Complaints Specialist
Connectx/Apex Housing Solutions
01.2023 - 01.2025
- Managed end-to-end tenancy operations for 500+ properties, including ASTs, renewals, and dispute resolution
- Led the Lettings department, placing properties with London boroughs and private tenants
- Liaised with local authorities to support TA/PRS placements and regulatory compliance
- Achieved 98% tenant retention and resolved 90% of complaints within 48 hours
- Oversaw maintenance and inspections, ensuring 100% EPC, Gas Safety, and HMO compliance
- Reduced void periods from 14 to 6 days through process optimization.
- Implemented operational improvements, reducing admin turnaround by 30% and costs by 25%
- Maintained accurate tenancy and compliance records using CRM Systems.
- Analyzed housing market trends to inform strategic decision-making for project development.
Senior Visa Consultant
Markhor Travel and Tours
01.2022 - 01.2023
- Advised clients on visa requirements and application processes for various countries.
- Conducted thorough document reviews to ensure compliance with immigration regulations.
- Assisted clients in preparing accurate visa applications and supporting documentation.
- Trained junior consultants on best practices for visa processing and customer service.
- Facilitated over 50+ visa applications, ensuring 100% adherence to immigration law and compliance requirements.
- Provided expert guidance on required documentation and visa procedures, reducing application errors by 20%.
- Communicated with embassies and consulates on behalf of clients, resolving 95% of inquiries within 48 hours for timely processing.
Data Analyst
AML Monitors
02.2018 - 01.2021
- Monitored and analyzed transactions monthly to detect suspicious activity, increasing STR filings by 15%
- Automated AML compliance reports and dashboards using Excel and SQL, reducing reporting time by 30%
- Refined detection rules through data analysis, reducing false positives by 20%
- Delivered actionable insights to compliance and senior leadership, improving KYC remediation by 20%.
- Maintained 100% data accuracy for audits and regulatory examinations.
- Analyzed complex datasets to identify trends and inform business decisions.
Education
Bachelor of Arts - Bussiness Administration-Accounting
Mcmaster University
Hamilton, Ontario05-2022
Advanced Diploma - Bussiness Adninistration
Mohawk College of Applied Arts And Technology
Hamilton, Ontario05-2019
High School Diploma -
Milton District High School
Milton, ON05-2015
Skills
- Operations Management & Process Improvement
- Property & Facility Management (ARLA, Compliance, Repairs)
- AML Compliance & Regulatory Adherence
- Data Analysis & Financial Reporting
- Business Reporting, Analytics & KPI Tracking
- CRM Systems: HubSpot, Salesforce, 10Ninety Dynamics360
- Team Leadership & Strategic Development
- Customer Service, Complaint Handling & Issue Resolution
- Microsoft Office Suite (Excel, Word, Outlook)
- Business Intelligence & Performance Analysis
- Stakeholder Communication & Relationship Management
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Professional Working
Certification
- CPR and First Aid CErtification-Red CRoss Canada
- ARLA Propertymark Award In Residential Letting & Property Management-UK
- OMVIC Certification-Ontario Motor Vehicle Industry Council.
- G2 Drivers License.
Timeline
Sales Representative
Rogers Communications
03.2025 - Current
Lettings Negotiator
Right Room
01.2025 - Current
Senior Operations/Council Complaints Specialist
Connectx/Apex Housing Solutions
01.2023 - 01.2025
Senior Visa Consultant
Markhor Travel and Tours
01.2022 - 01.2023
Data Analyst
AML Monitors
02.2018 - 01.2021
Bachelor of Arts - Bussiness Administration-Accounting
Mcmaster University
Advanced Diploma - Bussiness Adninistration
Mohawk College of Applied Arts And Technology
High School Diploma -
Milton District High School