Aamir Shahzad
Hamilton,Ontario
Summary
With a proven track record at Lincolns Law Professional Corporation and earlier two decades with the Provincial Law Enforcement Agency in Pakistan at various levels and positions , I excel in case management and critical thinking, legal drafting, pleading, conveyancing, significantly enhancing client satisfaction and operational efficiency. My expertise in legal documentation, court exposure and ethical judgment has fostered trust and streamlined processes, showcasing my ability to deliver exceptional results in complex environments.
Overview
32
32
years of professional experience
Work History
Case Manager
Lincolns Law Professional Corporation
10.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Implemented strategies to increase public awareness of social and community service programs.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Streamlined case documentation procedures, reducing processing time and increasing efficiency.
- Increased client satisfaction through diligent follow-up and personalized support.
Postal Officer
Canada Post Corporation
10.2015 - Current
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Continuously educated self on changing postal regulations in order to provide up-to-date advice and support for customers seeking assistance.
- Established strong relationships with customers through consistent, professional interactions, fostering trust in the postal service as a reliable means of communication.
- Promoted an inclusive workplace culture through respectful interactions with peers and supervisors from diverse backgrounds.
- Followed the FINTRAC provided guidance to learn obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (the Act) and associated Regulations.
Excise Officer Grade I
Excise, Taxation and Narcotics Control Department
05.1993 - 06.2015
- Handled high-profile cases with professionalism, ensuring that all parties received due process and equal protection under the law.
- Worked collaboratively colleagues develop strategies increase judicial system''s effectiveness responsiveness evolving societal needs.
- Reviewed legal documents and memos to make determinations on pre-trial issues, motions, and final rulings.
- Promoted fairness and impartiality in the courtroom by adhering to strict ethical standards and maintaining an unbiased demeanor.
- Strengthened relationships with external partners by consistently providing valuable assistance during joint investigations.
- Mentored junior investigators on best practices and policies, improving overall team performance and cohesion.
- Collaborated with law enforcement agencies to share intelligence and coordinate joint operations, resulting in successful case closures.
- Minimized fraud risks by implementing comprehensive fraud detection strategies and conducting detailed investigations as needed.
- Managed sensitive documents for accurate record-keeping, contributing to a more organized legal system.
- Increased client retention rate by proactively addressing concerns and consistently delivering exceptional service throughout the duration of each case.
- Enhanced tax compliance for the organization by staying updated on changing regulations and providing accurate guidance to team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Laws - Law
University of The Punjab
Lahore, Punjab - Pakistan01-1993
Master of Arts - Political Science
University of The Punjab
Lahore, Punjab - Pakistan11-1992
Bachelor of Arts - Mathematics
University of The Punajb
Lahore, Punjab - Pakistan06-1989
High School Diploma -
Cadet College Hasan Abdal
Punjab - Pakistan08-1986
Skills
- Case management
- Documentation and reporting
- Critical thinking
- Ethical judgment
- Records management
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Elementary
Timeline
Case Manager
Lincolns Law Professional Corporation
10.2022 - Current
Postal Officer
Canada Post Corporation
10.2015 - Current
Excise Officer Grade I
Excise, Taxation and Narcotics Control Department
05.1993 - 06.2015
Bachelor of Laws - Law
University of The Punjab
Master of Arts - Political Science
University of The Punjab
Bachelor of Arts - Mathematics
University of The Punajb
High School Diploma -
Cadet College Hasan Abdal
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