Renowned for problem-solving abilities and fostering Management, Staff & Vendor relationships, my expertise spans across accounting, logistics coordination, and administrative support, ensuring operational excellence. Adept in Peachtree Accounting, Payroll, Administrative duties and exceptional in enhancing customer satisfaction. Streamlined shipping processes, achieving a significant increase in efficiency.
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, and adaptability, ensuring smooth office operations and positive interactions.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
S & A Storage & Logistics / Laparkan Shipping GA
Georgia
03.2022 - 01.2025
Scheduled customers' pick-ups and drop-offs.
Prepare routes for drivers for their daily pick-ups and drop-offs.
Taking customers' payments with the online banking system, Linx machines, checks, and cash.
Requesting customer's information to prepare their Warehouse Receipts for accurate export of their cargo
Various data entry on the LFMS system
Created shipping labels for cargo
Handling of Customers cash and office Petty Cash
Directly dealing with customers at the Warehouse to have their cargo shipped
Creating and loading of export files on the system.
Manually preparing files for export to be dropped off with cargo at port.
Entered data into spreadsheets using Microsoft Excel and other similar programs.
Greeted visitors and provided general information about the company.
Responded to customer issues to provide immediate resolution and improve retention.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Maintained inventory of office supplies and placed orders when necessary.
Handled confidential documents in an organized fashion according to established protocol.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Answered questions from customers regarding products and services offered by the company.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Conducted research on various topics as requested by management.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Managed database systems containing customer contact information.
Processed invoices for payment using accounting software applications.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Worked effectively in team environments to make the workplace more productive.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Accounting Officer
Artemis Energy Limited
Port Of Spain
02.2018 - 12.2021
Updated and managed accounts payable databases, employing access controls to protect data.
Responsible for completing month-end close processes including preparing adjusting journal entries and reconciling intercompany transactions.
All data entry on Peachtree accounting software
Completion of monthly taxes associated with payroll
Prepared all company's payroll for staff and offshore worker's on a bi-weekly and monthly basis
Assisted with Accounts receivable
Developed strong working relationships with vendors to facilitate timely payments.
Preparing and disbursement of checks.
Creating ACH files for online payments
Assisted external auditors during annual audits by providing necessary information and documentation.
Minimized internal accounting department backlogs by updating accounts and generating reports.
Coded invoices to maintain organized and accurate records.
Assisted in the development of policies and procedures related to accounting activities.
Reconciled computer reports with manually maintained ledgers.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Assisted with tax preparation and filing, including sales tax and income tax returns.
Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
Assisted with month-end and year-end close processes, preparing necessary journal entries.
Handled daily cash transactions and maintained petty cash fund.
Maintained accurate records of financial transactions.
Performed financial calculations for amounts due, interest charges and balances.
Collaborated with other departments to ensure smooth flow of processes.
Calculated and produced checks for utilities, taxes and other operational payments.
Liaised with vendors and suppliers to negotiate payment terms and resolve billing issues.
Accounting Officer
Belec Power & Energy Solutions Limited
Arima
10.2016 - 01.2018
Handled accounts payable and receivable, including invoicing and payment processing.
Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
Recorded debit, credit and account transactions in computer spreadsheets and databases.
Prepared journal entries to record accounts payable transactions.
Performed payroll processing for staff members.
Completed the monthly taxes associated with payroll.
Ensured the accuracy of data entry into Peachtree Accounting Software.
Preparation of VAT Returns & Quarterly Taxes
Preparation of Daily Sales and Cash Flow Reports
Vendor & Customer Account Reconciliation
Handling all store payments from sales.
Handling Petty Cash
Received and recorded cash, checks and transfers.
Deposited vendor payments and adjusted accounts to reflect changing balances.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Calculated and produced checks for utilities, taxes and other operational payments.
Prepared monthly reports for management review.
Receptionist / Logistics Coordinator
Rowan Drilling Trinidad Limited
Port Of Spain
10.2015 - 04.2016
Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Managed all incoming mail distribution, courier services, faxes, scans, and photocopying documents as requested.
Coordinated travel arrangements, transportation, and accommodations for staff and visiting guests.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Preparation of relevant documents for immigration, work permits, electronic visas, further extension on passports, and Board of Inland Revenue numbers.
Keep track of expiration dates on work permits and medicals. Submit applications, and make appointments.
Accounts Clerk
Lennox Offshore Services Limited
Chaguaramas
04.2010 - 03.2015
Performed payroll processing for offshore workers.
Prepared monthly taxes associated with payroll.
Data entry on Peachtree Software.
Reviewed, processed and reconciled accounts payable invoices and payments.
Batch, code, and sort invoices.
Performed month-end closing activities for accounts payable department.
Processed payments to vendors, suppliers, and other accounts payable.
Clerical Assistant
Ministry of Labor - On the Job training program
Port Of Spain
09.2008 - 03.2010
Facilitated communication within the office and with external partners.
Operated photocopiers and scanners, facsimile machines and personal computers.
Answered phone calls and directed them to the appropriate personnel.
Delivered messages and ran errands.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Performed data entry tasks with accuracy and speed.
Education
Junior Accounting Certification -
School of Practical Accounting
San Juan, Trinidad
06-2009
Certification -
Employment & Training Agency
St. James, Trinidad
11-2007
High School Diploma -
St. Martins Girls' High
Belmont, Trinidad
06-2006
Skills
Shipping, receiving, and warehousing
Packaging and shipping
Shipping reports
Shipping and receiving procedures
Shipping and logistics coordination
Shipping document creation
Shipping industry experience
International shipping expertise
Peachtree Accounting
Mail handling
Letter preparation
Records retrieval
Scheduling
Check processing
Accounts receivable and payable
Funds reconciliation
General ledger entry
Accounting software proficiency
Payroll processing
Debt collection
Invoice processing
Account reconciliation
Bank reconciliation
Tax preparation
Bookkeeping
Data entry
Journal entries
Verbal and written communication
Expense reporting
Recordkeeping and reporting
Vendor negotiations
Document control
Administrative support
Travel coordination
Payroll and budgeting
Accounting procedures
Petty cash disbursement
Payment verification
Bill payment
Cash flow analysis
Payment scheduling
Payroll taxation
Payroll calculation
Payroll completion
Bank deposits
Invoice and payment processing
Problem-solving
Payment posting
Timeline
Administrative Assistant
S & A Storage & Logistics / Laparkan Shipping GA
03.2022 - 01.2025
Accounting Officer
Artemis Energy Limited
02.2018 - 12.2021
Accounting Officer
Belec Power & Energy Solutions Limited
10.2016 - 01.2018
Receptionist / Logistics Coordinator
Rowan Drilling Trinidad Limited
10.2015 - 04.2016
Accounts Clerk
Lennox Offshore Services Limited
04.2010 - 03.2015
Clerical Assistant
Ministry of Labor - On the Job training program
09.2008 - 03.2010
Junior Accounting Certification -
School of Practical Accounting
Certification -
Employment & Training Agency
High School Diploma -
St. Martins Girls' High
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