Aamani Thompson
Los Angeles
Summary
Driven and bilingual professional with a proven track record in documentation and customer service. Excels in improving organizational systems, demonstrating exceptional attention to detail and communication skills. Skilled in enhanced customer satisfaction and operational efficiency through innovative problem-solving and effective team collaboration.
Overview
6
6
years of professional experience
Work History
Paralegal/Office Coordinator
Central American Resource Center
04.2023 - Current
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Contacted clients to schedule appointments and discuss progress of cases.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
Retail Sales Associate
Victoria's Secret
11.2021 - 03.2023
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Intern
Central American Resource Center
09.2022 - 02.2023
- Developed strong written and verbal communication skills.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Helped complete N-400 forms to support compliance procedures.
- Managed immigration documents and maintained permanent files.
- Translated official Spanish documents to English
- Upheld confidentiality of information to avoid potential data breaches.
Internship Student
San Francisco Department Of Public Health
01.2022 - 05.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Delivered clerical support by handling range of routine and special requirements.
- Worked with underpriviledged communities in San Francisco to ensure equity.
- Worked in elementary schools to ensure pediatric vaccines were successfully administered.
- Worked with homeless communities and surveyed their hygienic needs.
- Checked in patients located in low income communities to obtain COVID-19 vaccines.
- Distributed food groceries to San Francisco residents with food insecurity.
- Distributed hygienic packages to homeless communities in San Francisco.
Catechist Teacher Assistant
Mary Immaculate Church
09.2018 - 08.2021
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Reviewed lesson material with students individually or in small groups.
Education
Bachelor of Science - Biology
San Francisco State University
San Francisco, CA12.2022
High School Diploma -
Hollywood High School
Los Angeles, CA06.2018
Skills
Fluent in both Spanish and English
Editing and Proofreading
Reliable and Punctual
Strong Academic Record
Microsoft Office
Verbal and Written Communication
Public Speaking
Self-Motivated
Team Interaction
Calendar Management
Materials Organization
Attention to Detail
Valid Driver's License
Customer Service
Information Confidentiality
References
Jorge Martinez
Supervisor
Casa Nueva Insurance
(818) 482-4655
Isela Ford
COVID Community Response and Recovery Manager
San Francisco Department of Public Health
(510) 301-3945
Julie Im
Store Manager
Victoria's Secret
(415) 470-7456
Timeline
Paralegal/Office Coordinator
Central American Resource Center
04.2023 - Current
Intern
Central American Resource Center
09.2022 - 02.2023
Internship Student
San Francisco Department Of Public Health
01.2022 - 05.2022
Retail Sales Associate
Victoria's Secret
11.2021 - 03.2023
Catechist Teacher Assistant
Mary Immaculate Church
09.2018 - 08.2021
Bachelor of Science - Biology
San Francisco State University
High School Diploma -
Hollywood High School
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