Aamani Cuadra
Santa Ana
Summary
Detail-oriented individual with a background in patient services and medical assistance. Skilled in problem solving and team collaboration, contributing to efficient patient intake and check-in processes. Aiming to leverage expertise in customer experiences in healthcare.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
Wave Imaging
Newport Beach
06.2023 - Current
- Collected patient information and verified insurance details accurately.
- Registered patients, verifying records to maintain accurate computer system and patient charts.
- Greeted patients, facilitating efficient check-in processes at Wave Imaging.
- Responded to customer issues to provide immediate resolution and improve retention.
- Trained staff on customer service protocols to enhance patient interactions.
Medical Assistant Intern
Lestonnac Free Clinic
Orange
08.2022 - 09.2022
- Facilitated patient intake and documented medical histories to ensure comprehensive patient records.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared examination rooms and ensured cleanliness standards.
- Coordinated appointment scheduling and conducted follow-up calls to enhance patient engagement.
- Organized lab tests and communicated results to patients to support timely medical decision-making.
Education
High School Diploma -
Segerstrom
Santa Ana 05-2020
Skills
- Effective communication
- Team collaboration
- Problem solving
- Adaptability
- Leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
American Sign language
Professional
Timeline
Patient Service Representative
Wave Imaging
06.2023 - Current
Medical Assistant Intern
Lestonnac Free Clinic
08.2022 - 09.2022
High School Diploma -
Segerstrom