Summary
Dynamic SAP MM Consultant with a focus on optimizing procurement and inventory management processes through
the SAP Material Management (MM) module. Aiming to enhance supplier relationships, refine procurement strate-
gies, drive process improvements, and leverage data analytics to bolster supply chain efficiency. To leverage expertise
in analyzing and enhancing business processes, demonstrating strong leadership in support team management accross
the globe and driving technical excellence in sourcing projects. Seeking opportunities to contribute to organizational
growth while advancing professionally in the field of Sourcing, Procurement and Supplier management. PROJECTS
Support Project. Met KPIs set by the client including ensuring the ticket resolutions are within SLAs. Resource
management to ensure not only SAP, but Ivalua and Ariba are being within limits.
GEN AI implementation for SAP support. Worked directly with the GEN AI to provide right business cases.
Ensured the team effectively utilizes this functionality and ensures that Support teaches the AI application.
Implementation Project. Worked on Implementation project in SAP MM module. Worked in integration with
SAP PP, WM and FICO team. Implemented Procurement from Blueprint till Go live and end user training
EXTRA-CURRICULAR ACTIVITIES
Studied for a Master’s degree in Management in Project Management. (Incomplete due to relocation)
University of the Cumberlands, Williamsburg, KY, USA
ACCOMPLISHMENT
Delivery Optimization: Halved the number of incoming tickets counts from 1200 to 600 per month for SAP
application through strategic problem-solving, enhancements and enhanced user training. Reduced non-SAP
application support tickets by 30% via concentrated team development and rigorous Root Cause Analyses.
Cost Saving: Developed solutions around Purchase order processing, PO – SO process, SAP to non-SAP effective
integration and automation to cut down business processing time.
Continuous Improvement: Mastered in creating and decoding Functional Spec for most complex enhancements
using functional skill-set and ABAP knowledge.
Training and Knowledge Transfer: Leveraged knowledge on GEN AI to propose and work on ideas towards
Functional Spec and Service Now data analysis and data generation.
Successful Implementation: Participated in the successful implementation of SAP MM modules for a client. This
involved understanding business requirements, configuring the system, conducting testing, and ensuring smooth
transition and user adoption.
Customer Satisfaction: One of my key achievements of where I have received positive feedback and testimo-
nials from clients for delivering high-quality SAP MM solutions that meet their business objectives, improve
operational efficiency, and drive measurable business results