Aaliyah Yusuf
San Francisco,CA
Summary
Licensed Property Manager with over 10 years of experience in the property management industry, dedicated to delivering exceptional client service and fostering positive relationships. Committed to embracing new challenges that promote skill development and enhance expertise in property management and sales. Holds a Certified Commercial Residential Manager (CCRM) designation and a Real Estate Salesperson's License, providing a strong foundation to drive results and contribute effectively to team success. Open to inquiries and discussions regarding potential collaboration opportunities in this dynamic field.
Overview
13
13
years of professional experience
Work History
Property Manager
West Coast Property Management
10.2021 - Current
- Finalizing all rentals for turnover, release after construction
- Processing move ins and move outs for single family homes, commercial & residential units
- Project management, unit turns, ADUs etc
- Oversee admin staff & resident manager staff for 500+ units
- Generate professional networks by engaging in professional, industry and government organizations
- Conduct regular inspections of both interior and exterior of properties to ensure properties are well maintained
- Maintain Resident Manager’s schedules in keeping up with maintenance at all properties
- Track property insurance to ensure its up to date & that proper coverage is secured
- Maintain paperwork/payments for Rent Board capital improvement pass-throughs
- Delivered emergency 24-hour on-call service for tenants on building issues
Associate Property Manager
GreenTree Property Management
10.2019 - 01.2021
- Finalized all rentals for turnover, release after construction
- Communicated effectively with owners, residents, and on-site associates
- Processed move ins and move outs for over 500 units
- Assisted in managing construction projects alongside the Project Managers, request bids
- Processed payables in Yardi
- Maintained Resident Manager’s schedules in keeping up with maintenance at all properties
- Provided monthly financial reporting like budget variances to Portfolio Management
- Posted policies and rules in common areas for resident review
- Completed final move-out walk-throughs with tenants to identify required repairs
- Kept accurate records of all resident and resident correspondence
- Conducted regular inspections of both interior and exterior of properties for damage
- Processed security deposit refunds
Property Manager
Real Management Company
08.2014 - 10.2019
- Maintained all tenant/vendor files, as well as all office supply inventories
- Processed new tenants/vendors, leasing/ finalized all rental applications
- Assisted in developing, managing and implementing a competitive bid process by identifying needs, establishing contractual relationships, and preparing requests for proposals
- Entered and processed all payables/Marketing of units in AppFolio
- Coordinated with janitorial and engineering staff on maintenance and upkeep for over 300 properties
- Completed final move-out walk-throughs with tenants to identify required repairs
- Followed up on delinquent tenants and coordinated collection procedures
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Kept properties in compliance with local, state, and federal regulations
Facilities Manager/Admin
Cushman & Wakefield
07.2012 - 08.2014
- Process AP invoices, Yardi entry; expense reports; maintain/file paperwork; vendor management
- Maintain/assign work/maintenance requests and assure completion in a timely manner
- Prepared and reviewed purchase orders and month end reports. Ensure all purchases are in full compliance with company policies and procedures. Ensure all invoices are properly coded and paid promptly in accounts payable system. Prepare expense reports for staff as needed.
- Supervised staff of 15 in day-to-day activities
Education
BA - Psychology, Criminal Justice
SFSU
San Francisco, CA01.2011
Skills
- Work order monitoring
- Tenant relations
- Tenant and eviction laws
- Fair housing compliance
- Vendor management
- Marketing and advertising
- Leasing operations
- Commercial property
- Property inspections
- Multi-family property management
- Compliance monitoring
- Database management
- Real estate license
- Yardi & Appfolio
Affiliations
Professional Property Management Association of SF
Timeline
Property Manager
West Coast Property Management
10.2021 - Current
Associate Property Manager
GreenTree Property Management
10.2019 - 01.2021
Property Manager
Real Management Company
08.2014 - 10.2019
Facilities Manager/Admin
Cushman & Wakefield
07.2012 - 08.2014
BA - Psychology, Criminal Justice
SFSU