Aaliyah Sumner-Paul
Winnipeg,MB
Summary
Experienced and motivated employee, bringing forth valuable industry experience and a passion for working in customer service as well as Childcare. Results oriented with a proven track record of working collaboratively with team members & clients to achieve goals. Experienced in both retail, culinary, and Childcare.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Agent
Obsidian Marketing Inc.
Winnipeg, Manitoba
08.2023 - 01.2024
- Door to door sales agent, providing services as a third party from Telus
- Offering home internet, phone plans & security systems
- Providing sufficient personal customer service
- Closing sales to customers by quickly & courteously responding to requests, inquiries, suggestions and concerns
- Handled administrative aspects of sales by completing customer contracts & warranties and accepting & processing payments
- Negotiated contracts with clients & developed relationships with key personnel
- Used customer insights to develop innovative sales strategies to increase sales.
Server & Bartender
Bolton Lake Lodge
Bolton Lake, Manitoba
05.2023 - 08.2023
- Summer job working at Bolton Lake fishing lodge as a Server & Bartner
- Effectively communicated with Kitchen staff to make sure dining for guests is perfect while using strong attention to the detail of dishes before serving & asking guests about any dietary restrictions
- Maintaining the cleanliness & course of the restaurant by completing my opening & closing shift duties
- Mixed & served an average 100 alcoholic drinks per night.
Barista
Starbucks
Winnipeg, Manitoba
04.2022 - 02.2023
- Brewed & blended a wide variety of hot & cold drinks for customers focusing on quality & consistency
- Controlled line and crowd with quick, efficient service & used strong patience and the ability to remain calm in stressful situations
- Restocked display cases with seasonal products to promote specialty drinks & items
- Used my skills as a fast paced learner to memorize each & every beverage recipe to provide excellent customer service.
Summer Camp Leader
Winnipeg Aboriginal Sport Achievement Centre
Winnipeg, Manitoba
06.2020 - 08.2021
- A camp leader trained to help Indigenous youth develop leadership and mentorship skills through cultural programs and sport activities
- Different age groups we have in the camp are from 7-12, we have a ton of help from our Youth Achievement Program, who are high school leaders in training
- Youth Achievement Program is for young adults who are starting their early career paths
- Helped our camp children and leaders in training by sending care packages with food and supplies to the homes in need
- We take care of each other in the camp to have special bonds and deep connections to create a safe place and positive environment throughout Manitoba
- Prepared food daily for the camp, we also had daily chores divided into teams to make sure the large camp is always tidy.
Day Care Attendant
Grunthal Abundant Life Fellowship
Grunthal, Manitoba
12.2019 - 05.2020
- Guided young children in their growing toddler - preschool years in the development of proper eating and learning to get along with others to create healthy friendships
- Supervised periods of play while making sure children are using the appropriate techniques for conflict resolution
- Entertained children by reading, discussing stories and lots of learning games
- Cooked nutritious means for the daycare following all safe food handling procedures.
Education
Certificate - Esthetics And Nail Care Technology
The Salon Professional Academy
Winnipeg, Manitoba04.2022
Diploma - High School
École Secondaire Kelvin High School
Winnipeg, Manitoba06.2021
Skills
- Excellent adaptability & multitasking skills
- Knowledge of Indigenous culture & language
- The ability to accept criticism & work well under pressure with patience to remain calm in stressful situations
- Knowledge on how to resolve conflict in a workplace maintaining peace & professionalism
- Physical stamina to stay on feet for long periods of time with enthusiastic performance in all seasons of change
- Experience taking payments in handling cash, credit & debit cards, cashiers & payment terminals
- Sales Strategies as a former Sales Agent using negotiation tactics & building rapport with clients
- Strong Verbal Communication Skills
Certification
- Smart Choices Responsible Service Certification, 2023
- Food Handlers Certification, 2020
- CPR/First Aid Certification, 2020
- Indigenous Cultural Certification, 2020
- Outdoor Survival Workshop - Overcoming the Elements, 2020
- Baby-sitter Certification Red River College, 2019
References
References available upon request
Timeline
Sales Agent
Obsidian Marketing Inc.
08.2023 - 01.2024
Server & Bartender
Bolton Lake Lodge
05.2023 - 08.2023
Barista
Starbucks
04.2022 - 02.2023
Summer Camp Leader
Winnipeg Aboriginal Sport Achievement Centre
06.2020 - 08.2021
Day Care Attendant
Grunthal Abundant Life Fellowship
12.2019 - 05.2020
Certificate - Esthetics And Nail Care Technology
The Salon Professional Academy
Diploma - High School
École Secondaire Kelvin High School