Aaliyah Rojas
Sylmar
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Nutrition Assistant
Northeast Valley Health Corporation
Canoga Park
11.2023 - Current
- Established and maintained thorough nutritional records and information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Sales Representative
Metro by T-Mobile
North Hollywood
08.2023 - 12.2023
- Identified opportunities for cross-selling additional products and services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Operated register, handled cash and processed credit card transactions.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Maintained accurate records of all sales and prospecting activities.
- Provided technical support for customers using the company's products or services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Reviewed monthly performance against targets set by management team.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with customers to ensure repeat business.
- Recognized security risks to properly handle situations.
- Greeted and assisted customers to foster positive experiences.
Food Assistant
Providence Holy Cross Medical Center
Mission Hills
06.2022 - 11.2023
- Performed daily cleaning duties such as mopping floors, washing dishes.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Helped maintain a safe work environment by following all safety guidelines.
- Followed health department regulations when handling food items.
Sales Representative
Metro by T-Mobile
04.2021 - 06.2022
- Identified opportunities for cross-selling additional products and services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Operated register, handled cash and processed credit card transactions.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Maintained accurate records of all sales and prospecting activities.
- Provided technical support for customers using the company's products or services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Reviewed monthly performance against targets set by management team.
- Developed key customer relationships to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recognized security risks to properly handle situations.
- Calculated and counted change quickly.
- Conducted weekly audits of cash drawers to verify accuracy of funds.
- Processed customer payments quickly and returned exact change and receipts.
- Handled money according to company policy.
Education
High School Diploma -
Sylmar Biotech Health And Engineering Magnet
Sylmar, CA06-2020
Skills
- Database management
- Customer service
- Team collaboration
- Time management
- Adaptability
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Nutrition Assistant
Northeast Valley Health Corporation
11.2023 - Current
Sales Representative
Metro by T-Mobile
08.2023 - 12.2023
Food Assistant
Providence Holy Cross Medical Center
06.2022 - 11.2023
Sales Representative
Metro by T-Mobile
04.2021 - 06.2022
High School Diploma -
Sylmar Biotech Health And Engineering Magnet