Aaliyah Rodriguez

•Provided delivery services

• Produced high-quality goods
• Consistently meeting and exceeding customer expectations
• Managed production schedules to ensure timely delivery
• Managed inventory levels to minimize waste and control costs

• Managed front desk operations
• Greeting patients
• Scheduling appointments
• Answering incoming calls
• Verified patient insurance information and collected co-pays and payments for services rendered
• Maintained accurate electronic medical records (EMR) by updating patient demographics and medical history
• Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general inquiries about services provided
• Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times
• Provided administrative support such as filing documents, scanning records into EMR system, and managing incoming/outgoing mail
• Greeted and welcomed visitors, providing a positive first impression of the company
• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
• Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
• Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction

• Inventory control
• Quality inspection
• Order placer
• Managed and maintained accurate records of all incoming and outgoing inventory
• Conducted regular audits to ensure inventory accuracy and identify any discrepancies
• Collaborated with cross-functional teams to develop and implement efficient warehouse processes
• Developed and implemented standard operating procedures (SOPs) for inventory control processes
• Trained new employees on proper handling, storage, and tracking of inventory items
• Implemented quality control measures to ensure accuracy of received goods against purchase orders
• Developed and maintained strong relationships with key suppliers to ensure timely delivery of goods
• Collaborated with IT department to implement inventory management software for real-time tracking

• Company Overview: West Valley Staffing
• Certified to Inspect and Rework 100klw, 85klw, 80klw battery modules
• Reworked, inspected, and tested cooling tubes
• Wire bond inspection
• Injected silicon into battery modules
• Used hoist to relocate modules
• Used electric and manual pallet jack
• UAP/UVP machine certified
• West Valley Staffing

• Ensuring customers are satisfied.
• Delivering fast and high quality customer service.
• Ensuring hospitality is up to standards.
• I started out as a dining cashier, advanced to a cross-trainer and provided back-up for other customer service champions when needed. I trained new employees that were hired.