Aaliyah Riley
Mississauga,ON
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
Work History
Sesonal Retail Sales Associate
Nike
Mississauga, Ontario
06.2023 - 09.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
Cast Member
Cineplex
Mississauga, Ontario
10.2021 - 09.2022
- Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
- Assisted guests with questions and concerns while providing exceptional customer service.
- Provided accurate show times and ticket information to guests.
- Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.
- Processed payments from customers accurately and efficiently using POS systems.
- Prepared concession stands by restocking food items, beverages, condiments.
- Ensured all areas of the theater were clean and presentable according to company standards.
- Resolved conflicts between guests or staff members in a professional manner.
- Inspected tickets before admission was granted to verify authenticity.
- Interacted with guests to entertain and create fun atmosphere.
- Prepared beverages and served food to customers.
Education
High School Diploma -
Glenforest Secondary School
Mississauga, ON06-2021
Skills
- Customer Service
- Loss Prevention
- Display Setup
- Store Opening and Closing
- Money Handling
- Product Knowledge
- Time Management
- Flexible Schedule
- Problem-Solving
- Professional Appearance
- Stock replenishment
- Product Recommendations
- Retail Sales
- POS system operations
- Customer Assistance
- Teamwork
- Teamwork and Collaboration
- Point of sale system
Affiliations
- i love playing video games
- playing soccer
- watching tv and pc setup videos
- cooking
Languages
English
Full Professional
Timeline
Sesonal Retail Sales Associate
Nike
06.2023 - 09.2023
Cast Member
Cineplex
10.2021 - 09.2022
High School Diploma -
Glenforest Secondary School