Aaliyah Prince
El Centro
Summary
Customer-focused Front End Customer Service Associate known for high productivity and efficient task completion. Skilled in conflict resolution, effective communication, and point-of-sale systems management. Excel at teamwork, adaptability, and problem-solving to enhance customer satisfaction and streamline front-end operations.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Front End Customer Service Associate
Walmart
El Centro
10.2022 - 08.2025
- Processed customer orders and returns efficiently.
- Assisted customers with account management tasks such as order tracking, payment processing and returns.
- Collected deposits or payments and arranged for billing.
- Ensured a clean and welcoming store environment for customers.
- Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
Team Member
McDonald's
El Centro
06.2020 - 07.2022
- Provided exceptional customer service during peak hours.
- Assisted team members during busy shifts to ensure efficient operations.
- Restocked supplies and inventory as needed throughout shifts.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Southwest High School
El Centro, CASkills
- Payment collection
- Account management
- Cash handling
- Attention to detail
- Patience and resilience
- Strong work ethic
- Customer service excellence
Languages
Spanish
Limited
Timeline
Front End Customer Service Associate
Walmart
10.2022 - 08.2025
Team Member
McDonald's
06.2020 - 07.2022
Southwest High School