Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aaliyah McFarlane

Milton,ON

Summary

Motivated Pre-Health college student seeking a Customer Service role to apply strong communication and problem-solving skills, provide exceptional support, and contribute to a positive customer experience while gaining professional experience.

Overview

1
1
year of post-secondary education
9
9
years of professional experience

Work History

Deli/Seafood Clerk

Sobeys
Milton, ON
05.2024 - Current

• Prepare, package, and display fresh seafood products.
• Assist customers with product selections and questions.
• Clean and sanitized the seafood department and equipment.
• Restock products and maintained organized displays.
• Train new employees on department procedures and food safety.

Retention Consultant

T-Mobile
Hamilton, ON
06.2021 - 05.2024
  • Provided personalized solutions and offers to encourage customers to stay
  • Took inbound and made outbound calls
  • Informed customers about benefits and features of our products
  • Listened attentively to resolve customers' feedback and addressing their concerns.
  • Organized meetings between stakeholders to discuss project details and timelines.
  • Assisted in developing new methods for data collection and analysis techniques.
  • Developed and implemented customized strategies to meet client needs.

Stower

Amazon
Hamilton, ON
06.2022 - 09.2022
  • Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
  • Maintained accurate inventory records by scanning bar codes for items received and shipped.
  • Organized stock rooms to ensure efficient use of space and easy accessibility to products.
  • Performed regular cycle counts to maintain accurate inventory levels throughout the facility.

Cashier/Barista

McDonald's
Milton, ON
08.2017 - 06.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Prehealth Sciences -

Sheridan College
Brampton, ON
05.2025 - 09.2026

H2s Alive Certificate

Energy Safety Canada
Calgary, AB
02-2025

High School Diploma -

St Francis Xavier
Milton, ON
06-2019

Skills

  • Hard worker
  • Rapid learner
  • Responsible
  • Proficient in Microsoft Office
  • Thrives under pressure
  • Problem-solving
  • Database entry
  • Strong verbal and written communication
  • Multitasking
  • Word Processing
  • Dependable
  • Punctual
  • Takes pride in work
  • Team player

References

Available Upon Request

Timeline

Prehealth Sciences -

Sheridan College
05.2025 - 09.2026

Deli/Seafood Clerk

Sobeys
05.2024 - Current

Stower

Amazon
06.2022 - 09.2022

Retention Consultant

T-Mobile
06.2021 - 05.2024

Cashier/Barista

McDonald's
08.2017 - 06.2021

H2s Alive Certificate

Energy Safety Canada

High School Diploma -

St Francis Xavier
Aaliyah McFarlane