Results-oriented professional with over 10 years in hospitality, nightlife, and customer service. Expertise in enhancing client experiences, driving sales, and upholding high standards in dynamic environments. Proven background in leadership and operations management, focusing on client retention and business growth.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Tattoo Artist | Shop Assistant | Client Coordinator
Inkredible Tattoo Parlour
Ontario, Canada
01.2024 - Current
Delivered high-quality tattoo services with precision, creativity, and strict adherence to hygiene standards
Conducted detailed client consultations, ensuring satisfaction through customized designs and professional guidance
Managed scheduling, client communications, and front-of-house operations to support daily workflow
Maintained a sterile, organized workspace in compliance with health and safety regulations
Built strong client relationships, driving repeat business and referrals
Assisted in inventory management, supply ordering, and overall shop organization
Promoted services through social media, increasing brand visibility and client engagement
Contributed to maintaining a professional, welcoming, and efficient studio environment
Professional Breeding & Production
DiamondzBullyz
01.2020 - Current
Extensive experience working with animals, including reptiles, aquatic life, and domestic animals
Managed client communication, marketing, and sales
Business Owner / Manager
Best Cleaning Services
01.2015 - Current
Managed daily operations, staff, and multiple job sites
Trained and onboarded employees, ensuring quality and consistency
Oversaw inventory, scheduling, and service standards
Maintained strong client relationships and ensured customer satisfaction
Tattoo Artist & Beauty Esthetician (Self-Employed)
The Yard 905
01.2022 - 01.2025
Managed a personal client base, appointments, and service delivery independently
Delivered high-quality tattoo and beauty services in a professional setting
Maintained inventory, supplies, and a clean, safe workspace
Built a loyal clientele through consistent results and strong client relationships
Bartender | Bottle Service Host | Promotions
Multiple High-Volume Nightlife Venues
Ontario, Canada
01.2022 - 01.2024
Delivered premium bottle service and curated VIP experiences in high-energy, fast-paced nightlife environments
Built and maintained a loyal clientele through exceptional service, professionalism, and strong interpersonal skills
Consistently exceeded sales targets through strategic upselling of premium products and packages
Managed high-volume transactions and POS systems with accuracy and efficiency
Promoted events through social media and direct outreach, increasing attendance and revenue
Maintained strong awareness of crowd dynamics, ensuring guest safety and smooth venue operations
Collaborated with management, security, and team members to support seamless service and resolve conflicts effectively
Uphold all Smart Serve standards and liquor regulations with professionalism and accountability
Bartender / Server
Multiple Locations
Ontario, Canada
01.2022 - 01.2023
Delivered exceptional customer service in fast-paced dining environments
Prepared and served beverages with accuracy and efficiency
Managed cash transactions and maintained inventory control
Ensured compliance with responsible alcohol service standards
Supported team operations and maintained cleanliness standards
Sales Associate / Key Holder
ALDO | Suzy Shier | Treasure Hunt
01.2018 - 01.2020
Provided personalized customer service and styling assistance
Managed cash handling, inventory, and store organization
Maintained visual merchandising standards and store presentation
Demonstrated leadership responsibilities as a key holder
Gymnastics Coach
Burlington Gymnastics Club
01.2016 - 01.2018
Supervised and coached children's groups, fostering a safe and structured learning environment
Taught proper techniques while building confidence and promoting teamwork among participants
Developed training programs for various skill levels and age groups.
Supervised and coached groups of children in a safe, structured environment
Organized and executed competitions, ensuring seamless event management and participant satisfaction.
Education
High School Diploma -
Academy of Learning Career College
Toronto, ON
09.2024 - 09.2025
Post-Secondary Education -
Burlington Central High School
Burlington, ON
09.2014 - 06.2018
Skills
Client experience management
Client Acquisition
Customer retention
Sales performance
Upselling
POS Systems
Inventory Control
Operational Efficiency
Staff Coordination
Team leadership
Team Team leadership
High-level multitasking
Attention to detail
Organizational skills
Conflict Resolution
Strong Communication
Effective communication
Adaptability
Professionalism
Organizational skills
Certification
Smart Serve Certification
WHMIS
Food Handler Certification
Preferred Contact Method
Please text or email prior to calling
Timeline
High School Diploma -
Academy of Learning Career College
09.2024 - 09.2025
Tattoo Artist | Shop Assistant | Client Coordinator
Inkredible Tattoo Parlour
01.2024 - Current
Tattoo Artist & Beauty Esthetician (Self-Employed)