Aaliyah Haughton
Ajax,ON
Summary
Service-oriented hospitality professional with proven experience in coordinating guest needs and managing multiple priorities in fast-paced environments. Demonstrates strong organizational skills and effective communication while overseeing reservations, event setup, and food service. Ready to apply these skills in a House Manager role to ensure a well-maintained and welcoming home.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Barista
Starbucks
Whitby, Canada
12.2024 - Current
- Delivered personalized service in fast-paced environment, efficiently managing multiple customer requests.
- Process cash and electronic transactions accurately and responsibly while maintaining a high level of attention to detail.
- Prepare beverages and maintain a clean, organized workspace by regularly sanitizing equipment and service areas.
- Addressed customer concerns and resolved issues promptly, ensuring clear communication with customers and team members.
- Adhered to food safety and sanitation procedures, contributing to a safe and welcoming environment.
Hostess
State & Main
Pickering, Canada
01.2024 - 10.2024
- Managed the front-of-house experience by greeting guests, coordinating seating, and helping maintain a welcoming and organized environment.
- Managed incoming phone calls and reservations, accurately recording guest requests and coordinating table availability.
- Prepared cutlery and arranged tables to support efficient service and strong presentation standards.
- Monitored dining areas, cleared tables promptly, and helped maintain clean, orderly spaces throughout service.
- Responded to guest needs and communicated with team members to help ensure timely, seamless service.
Party Host / Cashier
ENDLESS FUN
Ajax, Canada
08.2022 - 09.2023
- Coordinated and hosted children's parties from setup through teardown, keeping events organized, on schedule, and engaging for guests.
- Managed booking inquiries and incoming calls, ensuring families received accurate information and support for event planning.
- Set up and reset party rooms, created balloon displays, and maintained clean, presentable spaces before and after events.
- Prepared and served food while maintaining cleanliness and adhering to food-handling standards to enhance guest satisfaction.
- Handled cash transactions accurately and supported a positive guest experience in a busy, family-focused environment.
- Responded to changing requests and proactively assisted guests and coworkers, fostering a collaborative and supportive environment.
Education
Bachelor of Arts in Creative Industries -
Toronto Metropolitan University (TMU)
Toronto, ON 09.2025 - 08.2026
Skills
- Organization & Prioritization
- Scheduling & Reservations
- Household & Property Support
- Event Planning & Hosting
- Cleaning & Sanitation
- Inventory and Supply Support
- Errands & Task Coordination
- Guest and Client Relations
- Phone & Booking Management
- Problem-Solving & Initiative
- Cash & Transaction Handling
- Food Safety & Service
- Effective communication
- Attention to detail
- Time management
- Problem resolution
- Organization skills
- Quality control
Timeline
Bachelor of Arts in Creative Industries -
Toronto Metropolitan University (TMU)
09.2025 - 08.2026
Barista
Starbucks
12.2024 - Current
Hostess
State & Main
01.2024 - 10.2024
Party Host / Cashier
ENDLESS FUN
08.2022 - 09.2023