Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Aaliyah Gonzalez

San Jose

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.


Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Overview

3
3
years of professional experience

Work History

Barista

Peets Coffee
08.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Associate of Science - Administration of Justice

West Valley College
05-2025

Forensic Science

San Jose State University
San Jose, CA
05-2028

Graduated with Honors - undefined

Valley Christian High School
01.2023

Skills

  • Time management
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Friendly and outgoing
  • Exceptional customer service
  • Problem-solving

Accomplishments

  • Health and Wellness Program
  • Mental Health Education
  • International Space Station Program
  • Electrical engineering, sending experiments to ISS for data analysis
  • XPRIZE Rainforest
  • Participant in five-year competition to enhance understanding of the rainforest ecosystem
  • Valley Christian High School Women’s Soccer
  • Team Manager

Timeline

Barista

Peets Coffee
08.2022 - Current

Graduated with Honors - undefined

Valley Christian High School

Associate of Science - Administration of Justice

West Valley College

Forensic Science

San Jose State University
Aaliyah Gonzalez