Aaliyah Gibson
Sacramento
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver
In home support services (IHSS)
12.2021 - Current
- Prepare food
- Change bedding clean as needed bathe resident
- Administer medication wash clothing
- Assist with dressing
Customer Service Representative
Covered Ca
08.2018 - 01.2020
- Collect source data such as customer name , address , phone number for over 1000 customers and enter data into customer software .
- Memorized all company products and services to be able to answer customer questions accurately
- Trained 4 new employees in customer service , script recitation , conflict resolution and data entry practices .
Packer / Receiving
Macys Warehouse
10.2015 - 12.2017
- Maintained a clean and hazard-less warehouse resulting in zero safety incidents .
- Kept track of material inventory by use of computer software and data entry skills .
- Lift and slide packages onto conveyor for delivery , loaded packages onto truck for delivery . Prepared trucks for delivery using efficient time management z
Education
CNA License - CNA
Prevail Academy
Sacramento, CA06-2025
High School Diploma -
Luther Burbank High School
06.2012
Skills
- Customer service
- Time management
- Communication skills
- Basic life support
- Patient care
- Housekeeping
- Compassionate care
- Client documentation
- Hoyer lift operation
- Lifting and transferring
- PPE usage
- ADL assistance
- Care plan adherence
- Elderly care
- HIPAA compliance
- Active listening
Certification
CNA
Timeline
Caregiver
In home support services (IHSS)
12.2021 - Current
Customer Service Representative
Covered Ca
08.2018 - 01.2020
Packer / Receiving
Macys Warehouse
10.2015 - 12.2017
CNA License - CNA
Prevail Academy
High School Diploma -
Luther Burbank High School
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