Aaliyah Custodio
Los Angeles
Summary
Dedicated restaurant professional skilled in customer service, multitasking, and conflict resolution. Committed to enhancing guest experiences through effective communication and collaboration with team members.
Efficient and adaptable individual with strong multitasking abilities in fast-paced environments. Experienced in conflict resolution and supporting team operations, dedicated to delivering exceptional service and fostering a positive dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess/Take-Out Server
Woodranch
Northridge, CA
10.2024 - 02.2026
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with kitchen and wait staff to enhance guest experience.
- Addressed guest inquiries and concerns with professionalism and efficiency.
- Processed take-out orders accurately, ensuring timely preparation for customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
Recreational Aide
City Of Oxnard
Oxnard, CA
07.2023 - 08.2024
- Assisted in organizing recreational activities for diverse age groups.
- Facilitated equipment setup and maintenance for sports and leisure events.
- Monitored participant safety and compliance with facility regulations.
- Provided guidance and support to participants during recreational programs.
- Trained new staff on operational procedures and safety protocols.
- Collaborated with other staff members to develop engaging, age-appropriate programming for various groups.
Education
No Degree - Nutrition
California State University, Northridge
Northridge, CA05-2028
High School Diploma -
Rio Mesa
Oxnard, CA06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Conflict resolution
- Cash handling
Certification
- Food Handler's License - 9/27/2023 - 9/27/26
- Sever Certificate- 10/01/2028
Languages
English
Native or Bilingual
Timeline
Restaurant Hostess/Take-Out Server
Woodranch
10.2024 - 02.2026
Recreational Aide
City Of Oxnard
07.2023 - 08.2024
No Degree - Nutrition
California State University, Northridge
High School Diploma -
Rio Mesa