Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Aakriti Rajya Laxmi Raut

Toronto

Summary

Proven Sales Associate at Rock N' Karma, adept in customer service and problem-solving, significantly enhancing customer satisfaction and loyalty. Excelled in teamwork, seamlessly managing online orders across North America and contributing to content creation, demonstrating exceptional time management and collaboration skills. Achieved notable sales growth by leveraging product knowledge and interpersonal abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Rock N' Karma
11.2023 - 06.2024
  • Greeting Customers: Creating a welcoming atmosphere and extending warm greetings to patrons upon their entry.
  • Understanding Needs: Engaging with customers to discern their clothing preferences and requirements effectively.
  • Serving Foods/Drinks: Serve Coffee, Chai Latte, Water,Champagne and light foods as per customer preference.
  • Product Knowledge: Maintaining comprehensive knowledge regarding the store's inventory, including sizes, colors, materials, and styles.
  • Sales: Assist customers in making selections, suggest complementary items, and encourage purchases.
  • Customer Service: Provide exceptional service to ensure customer satisfaction and build customer loyalty.
  • Store Maintenance: Upholding cleanliness and organization standards within the store premises, including the management of fitting rooms and merchandise displays
  • Checkout: Facilitating seamless cash and credit card transactions at the register and ensuring proper packaging of purchases.
  • Shipping: Overseeing the shipment of online orders across Canada and the USA.
  • Content Creation: Contributing to the creation of brand content for social media platforms.
  • Loss Prevention: Vigilantly monitoring the store environment to deter theft and managing merchandise returns and exchanges effectively.

Education

Post Graduate Dergree - Hospitality And Tourism Operations Management

Fanshawe College
655 Bay St, Toronto, ON
12.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Languages

English
Full Professional

Certification


Smart Serve Certificate

Guest Service Professional AHLEI

Front Desk Representative AHLEI

Advanced Food Safety Certification

AODA-Workplace Wellbeing

Timeline

Sales Associate

Rock N' Karma
11.2023 - 06.2024

Post Graduate Dergree - Hospitality And Tourism Operations Management

Fanshawe College
Aakriti Rajya Laxmi Raut