Summary
Overview
Work History
Education
Skills
REFERENCE
Timeline
Generic

Aakriti Ghimire

Calgary,AB

Summary

Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .

Overview

Work History

Sales Consultant

BENI Integrated Facility Services
Calgary , AB
2024.06 - Current
  • Maintained accurate records of customer interactions for improved service delivery.
  • Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Analyzed call center data to identify trends in customer issues and recommend solutions accordingly.

Education

High School Diploma -

Goldengate International College
Kathmandu, Nepal
2021-04

Architectural Technology

Southern Alberta Institute of Technology
Calgary, AB

Skills

  • Sales Analysis
  • Time Management
  • Persuasive Communication
  • Customer service excellence
  • Client Engagement
  • Telephone Etiquette
  • Call center

REFERENCE

  • Anish Ghimire

anish.ghimire@westjet.com

Timeline

Sales Consultant

BENI Integrated Facility Services
2024.06 - Current

High School Diploma -

Goldengate International College

Architectural Technology

Southern Alberta Institute of Technology
Aakriti Ghimire