Aakrit Sharma
Langford,BC
Summary
Detail-oriented and organized professional with expertise in document preparation, calendar management, and file maintenance. Skilled in legal research and proficient in multitasking in fast-paced environments. Committed to maintaining confidentiality and providing exceptional administrative support to legal teams for streamlined operations.
Overview
4
4
years of professional experience
Work History
Paralegal
CGC Partners Law Firm
Delhi, New Delhi
04.2024 - 05.2024
- Researched laws, regulations, and case law to ensure the company understood all relevant legislation and regulations
- Prepared legal documents for litigation, settlement, and a variety of other projects
- Helping in research of legal precedents regarding the assigned cases
- Helping in drafting the necessary legal documents for the assigned cases
- Assisted in virtual and physical hearings
Retail Customer Service Representative -NCS
Nordia, BELL
Peterborough, ON
08.2023 - 07.2024
- Made outgoing calls to ensure customer satisfaction towards their current communication products;
- Enhance trust and loyalty towards the brand by providing a meaningful connection with the client;
- Promoted complementary solutions with added value according to the client's needs
- Excellent interpersonal skills - provided a remarkable customer service experience that secures and expands the ongoing business relationship with the client
- Previous experience in a sales environment, proved an asset, made a lot of sales pitch and successfully awarded as the best performing employee for the months of November and December
- Ability to perform various tasks simultaneously in a fast-paced environment;
- Proficiency in problem-solving and decision making;
Legal Administrative Assistant
Denali Paralegal Services
Etobicoke, ON
05.2023 - 07.2024
- Proficient in utilizing legal software to enhance productivity and efficiency
- Skilled in managing a high volume of calls and emails, prioritizing and responding to inquiries appropriately
- Effectively corresponded with clients and opposing counsel, demonstrating strong communication skills
- Communicating with third party service providers (e.g
- Process servers, courts, etc.)
- Answer and direct incoming phone calls, including provide potential clients with information regarding firm's services
- Process and record client payments for invoices and retainers
- Manage incoming and outgoing mail
- Asssit with scheduling appointments
- Assisting clerks and lawyers with administrative tasks
- Demonstrated expertise in opening and closing client files, adhering to firm policies and procedures
- Implemented and maintained an efficient filing system, facilitating easy retrieval of documents
- Established office procedures and routines to optimize workflows and enhance overall efficiency
- Proficient in preparing and inputting correspondence and legal documents, showcasing attention to detail
- Conducted comprehensive reviews and proofreading of documents and correspondence, ensuring compliance with legal procedures and grammatical accuracy
- Conducted extensive legal research on various topics, including case law, statutes, and regulations, to support attorneys in preparing legal documents and arguments, Assisted with drafting and editing legal documents such as pleadings, briefs, contracts, and correspondence
- Experience in attending LTB, Small Claims as well as Provincial Offences Court Hearings as well as notable number of hearing attendance in Human Rights Tribunal Hearings , proficiency in using digital recording equipment, utilize my extensive knowledge of legal terminology and processes to provide accurate and comprehensive recordings, strong listening and comprehension skills, along with a client-oriented approach, maintaining professionalism while ensuring the utmost confidentiality and security for all recordings
- Experience in legal research and compliance with statutes like Anti Money Laundering Act, Consumer Protection Act Ontario, Anti-Corruption Act , Liquor Licence and Control Act , Licensing and Permits pursuant to City of Toronto Act
Legal Intern
Denali Paralegal Services
Etobicoke, ON
02.2023 - 07.2024
- Assisted principal in drafting legal documents and conducting legal research, Drafting opening and closing submissions in a LTB Case
- Managed case files and assisted with trial preparation, conducted client interviews and prepared written summaries of their legal issues
- Legal Research for principal in preparing memorandums knowing FIPPA, PIPEDA, OTSSA
- Assisted legal assistant of the firm with reducing the charge and demerit points as well as set fine for the client in provincial offences
- Assisted in organizing and maintaining the firm's document management system, Performed administrative tasks such as answering phones, scheduling appointments, and filing documents, calendar preparation as well as scheduling meetings for the principal
Customer Service Representative
Walmart Supercenter
Peterborough, ON
11.2021 - 07.2024
- Providing friendly and helpful assistance to customers, answering their questions, resolving inquiries, and addressing concerns promptly and professionally
- This may involve helping customers locate products, providing product information, and offering guidance on store policies and procedures
- Operating cash registers and processing customer transactions accurately and efficiently
- This includes handling cash, processing payments, issuing receipts, and ensuring proper cash management procedures are followed
- Addressing and resolving customer complaints or concerns in a calm and professional manner
- This may involve escalating complex issues to a supervisor or manager if necessary, while ensuring a positive resolution for the customer
- Collaborating with other team members and departments to provide excellent customer service and support store operations
- This may include working closely with cashiers, sales associates, supervisors, and managers to achieve common goals
Legal Administrative Assistant
Legal Office of Advocate Alka Sharma
Delhi, New Delhi
08.2020 - 08.2021
- Organized and updated file systems, keeping records easily retrievable
- Took direct dictation, read notes, or listened to recordings and transcribed information
- Scheduled appointments and documented updates in scheduling software
- Maintained well-organized physical and digital records
- Greeted people upon arrival and provided directions to specific destinations
Education
Paralegal program -
Fleming College
Peterborough, ON04.2023
Skills
- Case management support
- Document control
- Data management
- Contracts oversight
- Administrative assistance
- Customer service
- Communication skills
- Documentation review
- Litigation Support
- Understands confidentiality
- Legal research skills
- Records Management
- Interviewing witnesses
- Client Communication
- Conflict Mediation
LNGG
English
Native/ Bilingual
Timeline
Paralegal
CGC Partners Law Firm
04.2024 - 05.2024
Retail Customer Service Representative -NCS
Nordia, BELL
08.2023 - 07.2024
Legal Administrative Assistant
Denali Paralegal Services
05.2023 - 07.2024
Legal Intern
Denali Paralegal Services
02.2023 - 07.2024
Customer Service Representative
Walmart Supercenter
11.2021 - 07.2024
Legal Administrative Assistant
Legal Office of Advocate Alka Sharma
08.2020 - 08.2021
Paralegal program -
Fleming College
Similar Profiles
Erna ShvedovaErna Shvedova
Lawyer at Law Firm "Groznyi, Rusakovich and Partners"Lawyer at Law Firm "Groznyi, Rusakovich and Partners"
Kajal SenKajal Sen
Internship Student at RAD & Partners Law FirmInternship Student at RAD & Partners Law Firm
Xhoi PllanaXhoi Pllana
Junior Lawyer at The Partners Law FirmJunior Lawyer at The Partners Law Firm