Aakash Santra

-> Yeschef (Food industry Contract)

• Enhanced cross-platform compatibility by conducting extensive browser-based testing on various devices and operating systems.
• Defined and identified test cases for new application development.
• Carried out tests to identify, report and repair bugs and glitches.
• Initiated process improvements that increased the efficiency of budgeting cycles while maintaining accuracy standards.

-> Climate Insight (Canada Government Contract)

• Evaluated emerging technologies in software testing, incorporating innovative solutions into existing workflows as appropriate.
• Collaborated with team members to design and implement comprehensive wealth management strategies for clients.
• Collaborated with development teams to resolve defects and improve overall product quality.
• Enhanced product reliability with thorough performance, functionality, and regression testing.

-> Raiinmaker (Financial/Trading Industry Contract)

• Improved team productivity with efficient workflow management and regular progress updates.
• Enhanced report quality by incorporating in-depth qualitative and quantitative data analysis techniques.
• Enhanced system performance by optimizing Microsoft Dynamics 365 customizations and configurations.
• Performed diagnostics and testing keep systems working as expected.

-> GoodOnes (Photo Industry Contract)

• Enhanced testing efficiency with the introduction of automated testing tools and processes.
• Set up testing areas according to established guidelines.
• Developed manual and automated improvements to testing process.
• Maintained up-to-date knowledge of industry trends and emerging testing technologies, continuously improving testing practices and tools.

• Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
• Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
• Solving banking problems
• Performed Manual Testing
• Worked on the environment of SDLC
• Worked well in a team setting, providing support and guidance.

• Maintained accurate transaction processing record.
• Monitored and managed cash flows and expenses.
• Planned system testing and debugging cycles.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Resolved problems, improved operations and provided exceptional service.

• Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
• Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.
• Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
• Wrote high-quality test cases and scripts for use with Selenium Python.
• HTML Testing and Update.
• Conducted market analyses and presented findings to product team to develop and enhance product offerings.
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.

• Integrated diagnostic automation to accelerate and sharpen post-production testing.
• Expanded risk management measures through spot-checking and increased randomization of inspections.
• Utilized knowledge of ISO 9000 standards to develop action plan for company certification.
• Supported quality team members during corrective action updates.
• Prepared, documented and executed detailed testplans, test cases and defect reports.
• Developed quality planning for multiple newproduct launches by verifying customerrequirements and implementing in design andproduction.

• Tested with API and Database Project:MyMandi.com (B2B) Responsibility of Worked on E-Commerce business.
• Tested product upload on portal.
• Tested Android & IOS application.
• Wrote, edited and updated project manuals and technical documentation used by quality assurance team.

• Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
• Promoted adherence to quality standards by educating personnel on quality control.