Rearranged parts department to better serve changing trends and keep workspaces organized.
Identified areas of inefficiency within the department and developed solutions to address these issues, resulting in cost savings and improved processes.
Developed strong relationships with vendors and negotiated better pricing, resulting in cost savings for the company.
Collaborated with service department staff to ensure timely delivery of parts needed for vehicle repairs, minimizing customer wait times.
Provided timely, insightful and accurate reports to upper management.
Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Head Counsellor
OAKlearning Centre
04.2021 - 12.2022
Lead a team of three junior counselors
Head of the robotics program at camp where I regularly taught and attended to 8-16 campers
Responsible for holding on to the main key ring that had access to all parts of the building as well as opening and closing the centre
Regularly ensured campers safety and security at all parts of a day particularly during daily lunch tips away from camp.
Maintained all Keyholder duties.
Ambassador
Trent University, Residence
09.2020 - 04.2021
Work in the quarantine and isolation zone at Trent University delivering meals to students in quarantine or isolation,
Assist with various campus event logistics and ensuring that students are engaged and enjoying their experience at the event,
Assist dons in building good peer-to-peer relationships among students in the community as well as providing a peer-to-peer upper year student support for first year students
Customer Service Representative
Battle Archery
11.2018 - 08.2019
Worked with all age groups from children age 6 to elderly age 45+ and facilitated various games of archery tag or nerf battles
Ensured safety and fun of all participants in every game
Performed regular clean up and maintenance of party rooms and facilities
Worked front desk kiosk doing transactions for participants and parties as well as handing out wristbands once the transaction was performed successfully.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Pre-Apprenticeship Program - Electrical
Skilled Trades College of Canada
Vaughan
05.2001 -
Undergraduate degree - Sociology and International Development
Trent University
Skills
Communication
Organization
Attention to Detail
Determination
Certification
Working At Heights
Timeline
Working At Heights
02-2025
First Aid and CPR-C
02-2025
Parts Manager
Tandet
01.2023 - 12.2025
Head Counsellor
OAKlearning Centre
04.2021 - 12.2022
Ambassador
Trent University, Residence
09.2020 - 04.2021
Customer Service Representative
Battle Archery
11.2018 - 08.2019
Pre-Apprenticeship Program - Electrical
Skilled Trades College of Canada
05.2001 -
Undergraduate degree - Sociology and International Development
Owner Operator – Tanker Division at Connell Transport Inc. (Branch of Tandet Logistics)Owner Operator – Tanker Division at Connell Transport Inc. (Branch of Tandet Logistics)