Aakash Salaria
Brampton,ON
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction and exceeding sales goals through exceptional service and rapport-building. Expert in Microsoft Office and proficient in managing high-volume transactions. Demonstrates outstanding teamwork, attention to detail, and the ability to thrive in fast-paced environments. Achieved a significant increase in positive customer feedback through innovative engagement strategies.
Overview
4
4
years of professional experience
Work History
Sales Associate
Walmart
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Connected with customers to support positive transaction experiences and address service concerns.
- I worked closely with my team members to reach sales goals.
First Desk Agent /Night Auditor
Roadhouse Bar And Grill
10.2022 - 10.2023
- Utilize the property management system PMS of Roadhouse to check in guests effectively.
- Informed clients of policies and procedures.
- Demonstrated proficiency in handling reservations, cancellations, and modifications.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Conduct night audit procedures to reconcile daily transactions and prepare financial reports.
- Monitor and reconcile cash floats and deposits, ensuring accuracy and security.
Java Developer
Infowiz Solution
01.2021 - 12.2021
- Reviewed code and debugged errors to improve performance.
- Set up scripts, test cases and automation protocols.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Tested functional compliance of company products.
- Designed and developed analytical data structures.
Education
Bachelor of Science - Business
Lambton College
Mississauga, ON04.2024
Bachelor of Science - Computer Science
Chitkara University
India09.2021
Skills
- Ability to work effectively in fast-paced environment
- Attention to detail and ability to multitask
- Proficient in operating cash registers and handling transactions accurately
- Microsoft Office efficiency
- Customer Service Excellence
- Teamwork and Collaboration
- Listening Skills
- Time Management
- Guest Relations
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Full Professional
Timeline
Sales Associate
Walmart
10.2023 - Current
First Desk Agent /Night Auditor
Roadhouse Bar And Grill
10.2022 - 10.2023
Java Developer
Infowiz Solution
01.2021 - 12.2021
Bachelor of Science - Business
Lambton College
Bachelor of Science - Computer Science
Chitkara University
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