Aakash Parahsar
Brampton,ON
Summary
With a proven track record at Interforce International Security, I excel in surveillance and customer service, reliable Security Guard with significant experience in providing security services in various environments. Skilled in risk assessment, conflict resolution, and emergency response. Strengths include quick decision-making, strong communication skills, and an unwavering commitment to maintaining safety and security.
Overview
3
3
years of professional experience
Work History
Security Guard
Interforce International Security
Toronto, Ontario
04.2023 - 08.2024
- Conduct routine patrols of parking lots, rental car areas, and surrounding premises to ensure vehicle safety.
- Monitor entry and exit points for authorized personnel and vehicles.
- Inspect vehicles for damages, theft, or unauthorized access before and after use.
- Respond promptly to alarms, suspicious activities, or security breaches in the car rental area.
- Maintain accurate records of incidents, vehicle conditions, and patrol activities.
- Assist customers and staff with parking guidance, vehicle checks, or other related inquiries.
- Collaborate with law enforcement or airport security for investigations, as needed.
Customer Service Representative
Concentrix
New Delhi, India
08.2021 - 10.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries via phone, email, and chat.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Project Management - Project Management
George Brown College
Toronto08-2024
Digital Media Marketing - Digital Marketing
George Brown College
Toronto12-2023
Bachelor of Arts - Journalism And Mass Communication
Galgotias University
India05-2021
Skills
- Superb surveillance skills
- Patrolling
- Security camera monitoring
- Verbal and written communication
- Mobile patrols
- Report generation
- Complaint resolution
Timeline
Security Guard
Interforce International Security
04.2023 - 08.2024
Customer Service Representative
Concentrix
08.2021 - 10.2022
Project Management - Project Management
George Brown College
Digital Media Marketing - Digital Marketing
George Brown College
Bachelor of Arts - Journalism And Mass Communication
Galgotias University
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