Aakash Lohar
Cambridge
Summary
Dynamic General Manager with a proven track record at Kettle Drums Bar & Restaurant, excelling in operations management and leadership. Enhanced profitability through innovative strategies and strong relationship building, while consistently exceeding revenue targets. Skilled in problem resolution and employee scheduling, fostering a high-performing team and ensuring exceptional customer satisfaction.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
General Manager
Kettle Drums Bar & Restaurant
07.2020 - 07.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Food Service Supervisor
Dairy Queen Grill & Chill
09.2016 - 03.2020
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
Education
BBA - Business Management
Bow Valley College
Calgary, AB08-2016
BBA - International Business Management
Mohawk College of Applied Arts And Technology
Hamilton, ON05-2015
BBA - Bachelor of Business Management
St Wilfreds College
Jaipur, Rajasthan, India09-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Customer relations
- Relationship building
- Employee scheduling
Timeline
General Manager
Kettle Drums Bar & Restaurant
07.2020 - 07.2025
Food Service Supervisor
Dairy Queen Grill & Chill
09.2016 - 03.2020
BBA - Business Management
Bow Valley College
BBA - International Business Management
Mohawk College of Applied Arts And Technology
BBA - Bachelor of Business Management
St Wilfreds College
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