AAKASH CHAUDHARY
144 William Street, Sturgeon Falls,ON
Summary
Dynamic management professional with over a decade of experience in team leadership and operational optimization. Skilled in leveraging data-driven insights to enhance customer satisfaction and drive business growth. Proven track record in managing substantial budgets and implementing market-focused strategies. Adept at fostering collaborative environments and guiding teams to achieve peak performance.
Overview
16
16
years of professional experience
Work History
General Manager
Canadian Tire
Sturgeon Falls, Ontario
01.2024 - Current
- Directed daily operations to enhance store performance and customer satisfaction.
- Implemented cost control measures for optimized budget management and resource allocation.
- Analyzed sales data to identify trends and adjust merchandising strategies effectively.
- Managed all aspects of business operations including budgeting, staffing, and inventory control.
- Resolved customer complaints promptly while maintaining high service quality standards.
- Tracked monthly sales to inform business development planning and strategic adjustments.
- Fostered a positive work environment through effective team communication and collaboration initiatives.
- Monitored financial performance to identify opportunities for revenue generation and cost savings.
General Store Manager
THE HOME DEPOT
09.2013 - 12.2023
- Oversaw operations as General Store Manager for 150 associates and department leaders.
- Fostered customer-focused culture through targeted training and performance management.
- Achieved sales goals by prioritizing customer needs and utilizing performance metrics.
- Enhanced community relations by effectively managing customer complaints and leading by example.
- Implemented training strategies while maintaining strong staff relationships.
- Managed daily operations, ensuring high customer service standards were met.
- Analyzed sales trends to optimize product ordering and display strategies.
- Developed and managed annual budget, controlling expenses to meet financial targets.
Wearhouse Operations Manager
UNITED PARCEL SERVICE
Edmonton, Alberta
01.2010 - 01.2013
- - Managed daily warehouse operations to ensure efficient workflow and productivity.
- - Developed future leaders through structured training programs and regular mentorship.
- - Implemented process improvements to enhance operational efficiency and reduce waste.
- - Analyzed data to determine trends in order patterns, delivery times, and product availability issues.
- - Oversaw shipping and receiving functions, ensuring timely processing of packages.
- - Collaborated with cross-functional teams to streamline logistics and distribution efforts.
- - Introduced new technologies, such as automated systems, to increase warehouse efficiencies.
- - Conducted performance reviews to identify areas for improvement and optimize team output.
Education
BUSINESS MANAGEMENT -
Grant MacEwan University
Edmonton, AB06-2013
High School Diploma -
Ross Sheppard High School
Edmonton, AB06-2011
Entrepreneurial Business Certificate - Entrepreneurial Studies
Harvard Business School
OnlineSkills
- Leadership and management expertise
- Mentorship and development
- Effective verbal and written communication
- Relationship building
- Change management
- Time management
- P&L and budget management
- Gross margin analysis
- Accountability and punctuality
- Microsoft Office proficiency
- Sales and inventory analysis
- Performance metrics and process improvement
- Customer service excellence
- Cross-functional collaboration
- Problem solving and strategic planning
- Conflict resolution and operational efficiency
- Community engagement and outreach
- Resource optimization and market analysis
- Labor cost control and financial administration
- Risk management strategies
- Service quality enhancement
- Goal setting and team leadership
- Recruitment and human resources management
- Training and development programs
- Negotiation skills and networking
Volunteer Experience
- Canadian Tire, Charitable Donation Captain, Organizing community outreach and executing any requests from individual community members for support.
- Canadian Tire, Jumpstart Captain, Organized Events to generate funds for wonderful kids program
- Home Depot, Captain for Community Program, Organize and execute all volunteer work done by The Home Depot Store – School, Parks, Family homes
- Home Depot and UPS, Captain for Health & Safety Committee, Organize and execute all Health and Safety related tasks, policy and procedures.
- Home Depot, Captain for Voice of Associate Committee, Organize and support with diversity and inclusion of associates and their opinions
- Home Depot, Co-Captain for Social Committee, Helped organize fun activities for staff – Christmas Party, BBQ Events, Potluck, Movie & Sports Outings
Training & Development
- Canadian Tire, Home Depot & UPS.
- Data Driven Decision Making, Customer & Market Insights, Business Orientation, Building Teams, Collaboration & Influencing Others, Leading & Developing Others, Change Leadership, Results Orientation, Mentoring & Coaching, Relationship Building, Diversity & Inclusion, Change Management, Situational Leadership, Organizational Behavior & Culture, Business Planning, Creative Thinking, Decision Making, Communication Style, Time Management, Profit & Loss Statements, Public Speaking, Asset Management, Effective Performance Review, Influencing People, Leadership Fundamentals, Develop Your Leadership Brand
Languages
English
Professional
Hindi
Professional
References
References available upon request.
Timeline
General Manager
Canadian Tire
01.2024 - Current
General Store Manager
THE HOME DEPOT
09.2013 - 12.2023
Wearhouse Operations Manager
UNITED PARCEL SERVICE
01.2010 - 01.2013
BUSINESS MANAGEMENT -
Grant MacEwan University
High School Diploma -
Ross Sheppard High School
Entrepreneurial Business Certificate - Entrepreneurial Studies
Harvard Business School
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