Aakanksha Panchal
Summary
Detail-oriented administrative professional with expertise in scheduling, records management, and financial documentation. Proven ability to support financial processes in fast-paced environments while maintaining effective communication. Experienced in team leadership and operational management, driving project success and achieving goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program and Outreach Manager
Senior Centre Without Walls
02.2024 - Current
- Process daily service requests, handle records and transactions and maintain updated client files.
- Communicate regularly with clients and third-party service providers to ensure timely delivery of support.
- Perform receptionist duties: answer phones, book appointments, greet visitors and handle mail and courier coordination.
- Monitor documentation for accuracy and follow up on missing or incorrect paperwork.
- Support scheduling, payroll, and calendar coordination for the office team.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Managed social media platforms to amplify outreach efforts and build connections with target audiences.
- Optimized the use of resources by effectively managing budgets designated for outreach programs.
Cell Guard (Casual)
Moose Jaw Police Station (via Commissionaires)
04.2024 - Current
- Manage confidential documents and ensure accurate tracking of detainee records.
- Maintain professional communication with internal departments and respond to inquiries promptly.
- Support team operations in a high-pressure environment with focus on discretion and detail.
Security Guard (Casual)
Swift Current Hospital
04.2024 - 08.2024
- Delivered customer-facing support and handled visitor inquiries professionally.
- Maintained daily logs and incident records with accuracy.
Janitor
Melliecent Building and Yard Maintenance Ltd. – Mo
11.2023 - 04.2025
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Education
Post-Graduate Diploma - Supply Chain Management
Saskatchewan Polytechnic
04.2025
Post-Graduate Diploma - Business Management
Saskatchewan Polytechnic
04.2024
Bachelor’s Degree - Mechanical Engineering
University Institute of Engineering and Technology
01.2014
Skills
- Financial Document Handling
- Quickbooks
- Data Entry & Transaction Processing
- Scheduling & Calendar Coordination
- Internal/External Client Communication
- Record Accuracy & Compliance
- Reception & Front Desk Operations
- Microsoft Office 365 (Word, Excel, Outlook)
- Courier/Postal Coordination
- Team Collaboration & Advisor Support
- Multitasking & Time Management
- Verbal and written communication
Certification
- Gentle Persuasive Approaches (GPA) in Dementia Care
- First Aid & Level C CPR/AED
- Bloodborne Pathogens
- SafeTALK (Suicide Alertness for Everyone)
- SafeCheck Workplace Safety (WHMIS)
- Food Safe Handling
- Personal Care Worker
Languages
English
Hindi
Punjabi
Timeline
Cell Guard (Casual)
Moose Jaw Police Station (via Commissionaires)
04.2024 - Current
Security Guard (Casual)
Swift Current Hospital
04.2024 - 08.2024
Program and Outreach Manager
Senior Centre Without Walls
02.2024 - Current
Janitor
Melliecent Building and Yard Maintenance Ltd. – Mo
11.2023 - 04.2025
Post-Graduate Diploma - Business Management
Saskatchewan Polytechnic
Bachelor’s Degree - Mechanical Engineering
University Institute of Engineering and Technology
Post-Graduate Diploma - Supply Chain Management
Saskatchewan Polytechnic
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