Aahat Ghai
Edmonton
Summary
Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable support specialist and leader who seamlessly integrates advanced organizational, technical, and business acumen to drive success. Collaborates effectively with cross-functional teams to ensure operational and service excellence for the organization.
Overview
9
9
years of professional experience
Work History
Administrative Manager
Belle Graphics Inc.
04.2021 - Current
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Administrative Assistant
Big Comfort Furniture
03.2019 - 01.2021
- Filed paperwork, sorted, and delivered mail and maintained office organization
- Coordinated employee training programs to improve productivity and performance
- Answered and redirected incoming phone calls for office
- Administered compensation, benefits, and performance management systems at direction of supervisor
- Delivered friendly assistance with new hires throughout interviewing and hiring process
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Car Rental Agent
National / Alamo Car Rental
09.2015 - 12.2018
- Managed multiple tasks in high-volume environment
- Determined clients' needs and helped select appropriate rentals fulfilling requirements
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly
- Skilled at working independently and collaboratively in a team environment
- Responded quickly to customer inquiries, answering questions and offering insight into products
Education
Diploma - Business Administration
East West College
Edmonton, AB05-2024
Diploma - Human Resources Management
Grant MacEwan University
Edmonton, AB03-2022
Skills
- Office administration
- Organization and multitasking
- Office management
- Staff management
- Relationship building
- Customer service management
- Business administration
- Scheduling and calendar management
- Microsoft Office Suite
- Data management
- Mail handling
- Administrative support
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Administrative Manager
Belle Graphics Inc.
04.2021 - Current
Administrative Assistant
Big Comfort Furniture
03.2019 - 01.2021
Car Rental Agent
National / Alamo Car Rental
09.2015 - 12.2018
Diploma - Business Administration
East West College
Diploma - Human Resources Management
Grant MacEwan University
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