Summary
Overview
Work History
Education
Skills
Languages
Fashionista, Travel, Reading, Dance, Football.
Work Availability
Timeline
Generic

Aaditya Agrawal

Waterloo,ON

Summary

Dynamic retail and sales professional with proven expertise in driving customer engagement, boosting sales, and delivering exceptional service. As a Senior Sales Associate at ZARA and Co-Founder of Meraki Fashions, I increased sales by 20% through innovative merchandising and strategic customer interaction. Skilled in product knowledge, visual displays, and problem-solving, I thrive in fast-paced environments where meeting customer needs is paramount. Adept at training teams, handling cash operations, and resolving conflicts, I’m passionate about fashion and customer service, consistently exceeding expectations to foster long-term loyalty and drive business success.

Overview

5
5
years of professional experience

Work History

Senior Sales Associate

ZARA
12.2020 - 09.2022
  • Maintained a high standard of store presentation by curating visually appealing displays, organizing merchandise, and adhering to store protocols, enhancing overall customer engagement and satisfaction.
  • Utilized extensive product knowledge and passion for fashion to educate customers on features, trends, and promotions, enabling informed purchasing decisions and increasing sales opportunities.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Co-Founder, CPO, Sales Associate

Meraki Fashions: Unisex Clothing and Fashion Brand
01.2019 - 11.2020
  • Co-founded and led sales operations for a fashion startup, increasing monthly sales by 20% through strategic merchandising and customer engagement.
  • Designed and executed product displays to enhance visual appeal, boosting in-store sales and strengthening brand presence.
  • Streamlined inventory control and restocking to improve operational efficiency, ensuring product availability and store cleanliness.
  • Balanced cash registers and generated financial reports to ensure accuracy and smooth daily operations, demonstrating strong organizational skills.
  • Evaluated market trends to identify emerging opportunities and inform strategic decision making.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Secured lucrative partnerships by establishing strong relationships with key industry players.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.

Team Member

Reliance Fresh Supermarket
07.2020 - 12.2020
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Ensured accurate cash handling, followed all health & safety regulations, and balanced the register at end of shifts.
  • Efficiently packed and prepared orders for shipping, labeling packages, and updating online order status.
  • Kept stock information updated online, ensuring smooth inventory management and quick product retrieval.
  • Maintained high-speed service, completing tasks efficiently and reporting progress or issues to the project manager.

Customer Service Representative, Cashier, Clerk

The Liquor Store
04.2023 - 08.2023
  • Advised customers on liquor selections based on preferences, provided prompt service at the cash counter, and handled online orders and phone inquiries efficiently.
  • Managed cash transactions, maintained accurate sales records, and ensured quick service during peak hours, resolving disputes or conflicts professionally under pressure.
  • Organized and restocked inventory to maintain a neat display, resolved customer complaints empathetically, leading to increased loyalty and repeat business.

Education

Bachelor of Science - Honours Physics And Astronomy

University of Waterloo
Waterloo, ON
04.2027

High School Diploma -

Jayshree Periwal International School
Jaipur, India
05.2020

Skills

Customer Service

Strong Communication Skills

Energetic and Active Personality

Problem-solving abilities

Active Listening

Critical Thinking

Sales Expertise

Merchandising & Display

Computer Proficiency

Money handling abilities

Meeting customer needs and Exceeding expectations

Teamwork & Leadership

Quick Decision Making

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Spanish
Elementary

Fashionista, Travel, Reading, Dance, Football.

Fashion is not just a hobby for me; it's a passion that reflects my creativity and self-expression. I have a keen eye for trends and enjoy staying updated with the latest in fashion. Travel is another passion of mine, as it broadens my perspective and fuels my curiosity. I’m also an avid reader, enjoying diverse works like Shakespeare, The Kite Runner, and Harry Potter. Furthermore, dance is a significant part of my life—I’ve trained at the prestigious Shiamak Davar institute and earned several accolades in competitions. Lastly, I’m deeply passionate about football, finding it both energizing and inspiring.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative, Cashier, Clerk

The Liquor Store
04.2023 - 08.2023

Senior Sales Associate

ZARA
12.2020 - 09.2022

Team Member

Reliance Fresh Supermarket
07.2020 - 12.2020

Co-Founder, CPO, Sales Associate

Meraki Fashions: Unisex Clothing and Fashion Brand
01.2019 - 11.2020

Bachelor of Science - Honours Physics And Astronomy

University of Waterloo

High School Diploma -

Jayshree Periwal International School

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Aaditya Agrawal