Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AADI RATRA

Fredericton,NB

Summary

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at dedication to efficiency and accuracy.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

CircleK
03.2024 - Current
  • Coordinated with specific departments to help customers find product advice and information
  • Tidied retail floor area, organizing shelves and racks
  • Checked promotional flyers, signage and other advertisements to verify sale prices and items
  • Participated in ongoing cross-training opportunities to become better employee
  • Maintained knowledge of current sales promotions and special offers to inform customers effectively
  • Supported other team members by stepping in to help wherever needed during busy periods

Customer Service Representative

Costco - Club Demonstration Services
09.2023 - 03.2024
  • Met personal, team and company goals in customer service environment
  • Built trusting relationship with customers to better understand needs
  • Informed customers of promotions and special offers to increase sales
  • Enhanced customer satisfaction with fast, knowledgeable service
  • Delivered fast and friendly service to handle questions and service complaints
  • Managed difficult customer situations with professionalism and empathy

Education

Bachelor of Computer Science (B.C.S.) - Cyber Security -

University of New Brunswick, Fredericton
04.2027

Skills

  • Patience and composure
  • Guest Services
  • Reliability and punctuality
  • Positive and professional
  • Plan-o-gram implementation
  • POS System Operation
  • Computer literacy
  • Customer Assistance

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Gujarati
Limited Working

Timeline

Customer Service Cashier

CircleK
03.2024 - Current

Customer Service Representative

Costco - Club Demonstration Services
09.2023 - 03.2024

Bachelor of Computer Science (B.C.S.) - Cyber Security -

University of New Brunswick, Fredericton
AADI RATRA