Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at dedication to efficiency and accuracy.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
CircleK
03.2024 - Current
Coordinated with specific departments to help customers find product advice and information
Tidied retail floor area, organizing shelves and racks
Checked promotional flyers, signage and other advertisements to verify sale prices and items
Participated in ongoing cross-training opportunities to become better employee
Maintained knowledge of current sales promotions and special offers to inform customers effectively
Supported other team members by stepping in to help wherever needed during busy periods
Customer Service Representative
Costco - Club Demonstration Services
09.2023 - 03.2024
Met personal, team and company goals in customer service environment
Built trusting relationship with customers to better understand needs
Informed customers of promotions and special offers to increase sales
Enhanced customer satisfaction with fast, knowledgeable service
Delivered fast and friendly service to handle questions and service complaints
Managed difficult customer situations with professionalism and empathy
Education
Bachelor of Computer Science (B.C.S.) - Cyber Security -
University of New Brunswick, Fredericton
04.2027
Skills
Patience and composure
Guest Services
Reliability and punctuality
Positive and professional
Plan-o-gram implementation
POS System Operation
Computer literacy
Customer Assistance
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Gujarati
Limited Working
Timeline
Customer Service Cashier
CircleK
03.2024 - Current
Customer Service Representative
Costco - Club Demonstration Services
09.2023 - 03.2024
Bachelor of Computer Science (B.C.S.) - Cyber Security -