Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Aadhar Verma

Canmore,AB

Summary

Dedicated and customer-focused hospitality professional with 6 years of experience in delivering exceptional guest services in hospitality sector, e.g., hotels, restaurants, resorts. Seeking a challenging position to leverage strong communication skills, a passion for creating memorable guest experiences, and a commitment to maintaining the highest standards of service and hospitality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Internship

Hyatt Regency Lost Pines Resorts & Spa
06.2023 - 06.2024

Banquets

Coordinated and managed banquet events, ensuring seamless execution from setup to teardown.


In-Room Dining

Coordinated in-room dining services, ensuring timely and accurate delivery of orders to guests.


Bar

- Managed bar operations, including inventory control, staff scheduling, and customer service.
- Crafted and served a variety of beverages, maintaining consistency and quality.


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- Trained as a cook In American cuisine, responsible for cooking.

- Doing ingredients inventory.

- Ordering ingredients for the restaurant.

- Trained in crafting pizzas for the guests.

Bartender

The Oberoi Hotels & Resorts
08.2021 - 01.2023

Responsible for maintaining and reconciliation of the Bar Inventory Store Requisition & ensuring the par stock is maintained for every item. Overseeing the bar operations.

β€’ Ensuring that the drinks are dispensed within the time & the way specified by the SOP’s & LQA standards.

β€’ Maintaining the Bar Book.

β€’ Looking after the guests at the bar top while dispensing drinks for both indoor and outdoor bar.

Food & Beverage Associate

The Leela Palaces, Hotels And Resorts
02.2020 - 09.2020
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Adhered to health and safety guidelines, maintaining a safe environment for both customers and staff members.
  • Established rapport with customers by providing friendly and attentive service.
  • Participated in team meetings, offering valuable input on ways to improve service standards.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Food & Beverage Attendant

The Westin Hotels & Resorts
02.2017 - 02.2020
  • Responsible for serving guests food & beverages as per their needs
  • Set up advertising signs and displays on shelves, counters and tables.
  • Contributed to efficient operations by quickly processing drink orders and accurately handling transactions.
  • Reduced waste by closely monitoring inventory levels and properly storing perishable items.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Processed payments for orders and provided customers with change.
  • Addressed customer complaints and inquiries to verify satisfaction.

Education

Bachelor of Science - Hotel & Hospitality Administration

Institute Of Hotel Management
07.2017

Senior Secondary -

National Victor Public School
07.2013

High School Diploma -

National Victor Public School
05.2010

Skills

  • Strategic planning and analysis
  • Team building
  • Team Collaboration

Languages

English
Native or Bilingual

Certification

Food Handlers Certificate

Texas Alcoholic beverage Commission (TABC) Certified

Timeline

Internship

Hyatt Regency Lost Pines Resorts & Spa
06.2023 - 06.2024

Bartender

The Oberoi Hotels & Resorts
08.2021 - 01.2023

Food & Beverage Associate

The Leela Palaces, Hotels And Resorts
02.2020 - 09.2020

Food & Beverage Attendant

The Westin Hotels & Resorts
02.2017 - 02.2020

Bachelor of Science - Hotel & Hospitality Administration

Institute Of Hotel Management

Senior Secondary -

National Victor Public School

High School Diploma -

National Victor Public School

Food Handlers Certificate

Texas Alcoholic beverage Commission (TABC) Certified

Aadhar Verma