Artur Honcharenko
Edmonton,AB
Summary
Dynamic professional with experience at Dollarama, excelling in customer-focused roles. Proven problem-solver skilled in employee development. Enhanced customer satisfaction through effective team collaboration and attention to detail, ensuring a positive shopping experience. Recognized for resolving escalated issues swiftly, contributing to a high-performing team environment.
Overview
3
3
years of professional experience
Work History
Assistant Team Lead
Dollarama
03.2025 - Current
- Resolved escalated issues quickly and professionally, ensuring customer satisfaction while maintaining company standards.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
Store Associate
Dollarama
06.2022 - 03.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Bachelor of Science - Biological Sciences
University of Alberta
Edmonton, AB09-2029
High School Diploma -
Centre High Campus
Edmonton, AB06-2024
Skills
- Customer focused
- Project management
- Microsoft Office Suite
- Employee development
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Languages
English
Ukrainian
Russian
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- Team Sports
- I enjoy helping others and giving back to the community
Timeline
Assistant Team Lead
Dollarama
03.2025 - Current
Store Associate
Dollarama
06.2022 - 03.2025
Bachelor of Science - Biological Sciences
University of Alberta
High School Diploma -
Centre High Campus
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