Navkirat Makkar
Ozone Park ,Newyork
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and retention at 7 Eleven Gas Station through expert relationship building and conflict resolution. Skilled in cash handling and fostering teamwork, consistently achieving sales targets by leveraging excellent people skills and a goal-oriented approach.
Overview
2
2
years of professional experience
Work History
Sales Associate
7 Eleven Gas Station
08.2023 - Current
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Mobil Gas Station
08.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School -
Divine Public School
Jalandhar,INDIA 03.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Relationship Building
- Cash Handling
- Money Handling
- Cash Register Operation
- Stocking and Receiving
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Sales Associate
7 Eleven Gas Station
08.2023 - Current
Sales Associate
Mobil Gas Station
08.2022 - 07.2023
High School -
Divine Public School