Gurpreet Kaur
Halifax,NS
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Lazeez Shawarma
07.2022 - 01.2024
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
Freshco
08.2021 - 01.2022
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked with floor team and managers to meet wide range of customer needs.
Sales Associate
Suzy Shier
12.2020 - 06.2021
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Built relationships with customers to encourage repeat business.
- Managed efficient cash register operations.
Education
High School Diploma -
Northern College of Applied Arts And Technology
South Porcupine, ON01.2022
Skills
- Recordkeeping
- Customer interaction
- Menu Memorization
- Cash handling expertise
- Food inspection
- Exceptional customer service
- Dining area maintenance
- Strong teamwork
- Guest Engagement
- Sales expertise
Languages
English
Full Professional
Timeline
Restaurant Team Member
Lazeez Shawarma
07.2022 - 01.2024
Cashier
Freshco
08.2021 - 01.2022
Sales Associate
Suzy Shier
12.2020 - 06.2021
High School Diploma -
Northern College of Applied Arts And Technology
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