Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Led sprint reviews and planning meetings to promote full team engagement.
Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.
Supported Agile team collaboration, accountability and visibility through thoughtful orchestration of team dynamics, goal setting and talent recruitment.
Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
Business Analyst
Bell Canada
Mississauga, ON
08.2016 - 02.2019
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Evaluated trends to understand competitive environments and assess current strategies.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Researched competitors to build report of rising trends in telecommunications markets.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
Executed analysis of risks and identified risk mitigation strategies.
Analyzed open orders, backlog and sales data to provide sales team with insights.
Drafted reports on company financial metrics to assess successes and account for deficiencies.