Gurjit Kaur
Ingersoll,ON
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
3
years of professional experience
Work History
Supervisor
Petro Gas Station
10.2023 - Current
- Restock products to shelves, check expiration dates, ensure only fresh/intact products are sold
- Provide customers with their change (if applicable) and a receipt upon purchase
- Initiate fuel pump upon payment from a customer
- Verify ID on lottery ticket sales and track lottery ticket sales in compliance with state law
- Keep inside and outside of property clear of garbage and mess (bathroom, floors, windows, exterior, gas pumps, shelves, counter, etc.).
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Cashier
Esso Gas Station
11.2021 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
Education
Ontario College Graduate Certificate in Computer Software and Database Development, Software Development, System Analysis & design, Web development, Databases, Java, Software testing -
Loyalist College
Toronto, ON04.2023
Bachelor’s in information technology -
Sri Sukhmani Institute of Technology
04.2015
Skills
- Organizational Skills
- Staff Management
- Inventory Control
- Employee Motivation
- Time management abilities
- Decision-Making
- Time management skills
- Problem-solving aptitude
- Interpersonal Communication
Pronouns
she/her
Languages
English
Native or Bilingual
Timeline
Supervisor
Petro Gas Station
10.2023 - Current
Cashier
Esso Gas Station
11.2021 - 10.2023
Ontario College Graduate Certificate in Computer Software and Database Development, Software Development, System Analysis & design, Web development, Databases, Java, Software testing -
Loyalist College
Bachelor’s in information technology -
Sri Sukhmani Institute of Technology
Similar Profiles
Shajjad ShameemShajjad Shameem
Customer Care Executive at Petro-Canada Gas Station & Petro-Pass Truck StopCustomer Care Executive at Petro-Canada Gas Station & Petro-Pass Truck Stop
Dustin ZahorejkoDustin Zahorejko
Fuel Station Attendant at Petro-Canada Gas Station & Petro-Pass Truck StopFuel Station Attendant at Petro-Canada Gas Station & Petro-Pass Truck Stop
Ying ZhouYing Zhou
Sales Manager at Petro-Canada Gas StationSales Manager at Petro-Canada Gas Station
NICOLE WARDNICOLE WARD
Personal Support Worker at Sienna Senior LivingPersonal Support Worker at Sienna Senior Living
Savannah LomackSavannah Lomack
Daycare Owner/Operator at Perfect Start ChildcareDaycare Owner/Operator at Perfect Start Childcare