Jacob DiThomas
Livermore
Summary
Sales and Service Representative with a proven track record of exceeding goals by 40% at Vestis, showcasing excellent customer service and interpersonal communication skills. Expert in territory growth and customer retention, achieving the highest producing route with $720,610 in sales. Specializes in upselling, ensuring high levels of client satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Sales and Service Representative
Vestis
01.2022 - Current
- Exceeded goals by 40%.
- Route produced $720,610, resulting in the highest producing route.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback.
Sales and Service Representative
California First Aid and Safety
08.2018 - 01.2022
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
- Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.
Education
Bachelor of Science - Communications
University of Pikeville
Pikeville, KY05-2017
Skills
- Goal oriented
- Performance tracking
- Territory growth
- Customer service
- Time management
- Interpersonal communication skills
- Customer retention
- Upselling and cross selling
Timeline
Sales and Service Representative
Vestis
01.2022 - Current
Sales and Service Representative
California First Aid and Safety
08.2018 - 01.2022
Bachelor of Science - Communications
University of Pikeville
Similar Profiles
Clay TollettClay Tollett
Account Executive at VestisAccount Executive at Vestis
Aquia WatersAquia Waters
MODIFICATION SHOP ASSEMBLER at VestisMODIFICATION SHOP ASSEMBLER at Vestis
Frank HughesFrank Hughes
Account Executive at VestisAccount Executive at Vestis
Matthew J. WeldonMatthew J. Weldon
Aramark Regional Account Executive at VestisAramark Regional Account Executive at Vestis
Anthony D'AngeloAnthony D'Angelo
Bartender and Server at Pastas TrattoriaBartender and Server at Pastas Trattoria